Floreria Espiritu Libre - 44670 Guadalajara

DISAPPOINTING. The quality of what we hired was not what we received at our wedding (November 2021). Rafael fell short on inputs. He put few flowers, did not include the types of flowers with the highest economic value (hydrangeas, lisianthus and baby rose) and wanted to compensate with foliage. He didn't even put a dozen roses in the tall centerpieces, when the flower was supposed to be 30% of the arrangement. He applied the minimum quality to "comply", with an absolutely generic style, of a beginner florist. He forgot the boutonnière of the parents of the bride and groom, who came out in the photo session without them, and he gave them to me until the ceremony. The groom's and parents' boutonnières were a very heavy white rose, which they brought upside down all the time because of the weight. She improvised my bridal bouquet, she put dry flowers that I specifically asked her not to include, and she did not follow the instructions that I wrote with attention and detail; instead he invented a "country" style with "garden flowers", that is, he improvised with the lowest quality materials. His communication and that of his team is inattentive, the team is distracted and shows little interest in the work. I do not recommend at all. MY RESPONSE TO THE DEALER: The floral ranges that we agreed would be used on the day of the event, were used in the centerpiece test, but those terms were not respected. I never demanded "fill with flowers", but my discomfort, and my non-recommendation, comes from the fact that I did not receive the quality of what I hired. Nor did I refuse to collect the bouquets, the business was the one that did not fulfill the responsibility of taking them to me one day before the event as promised, and as they offered. I also have backup of everything. I wish that they improve their service and that no one else gets poor results like I did.

We thank Florería Espiritu Libre for their magnificent work, all the guests were surprised with the decoration, which was really more than we expected, we appreciate their support since despite being outside of Mexico they always showed their interest in our event despite the Pandemic, providing solutions, my wife is fascinated with the event and with that I am eternally grateful, Highly Recommended!