Ford Jalbra - 72140 Puebla

The cars of the agencies that have treated me best are very nice.

Personally, I will never buy from Jalbra again, they have a lousy service: I took my vehicle due to an alert (!) on, they had it for a month and a half and they never gave me a reason, nor did they respond to anything, the maintenance manager is very arrogant and rude... I ended up taking my vehicle out because they never solved anything for me... and that presented the problem 6 months after the purchase... if you want to avoid problems and courage, don't buy from Jalbra.

Very disappointed in the service. I took it because my car presented me with a fault, its diagnosis included changing several parts, I agreed trusting the professionals, they delivered it to me telling me that the fault had already been fixed. Confident, I left the agency and at the first traffic light leaving the service, the error persisted; I return it and they tell me to leave it again to check it, I agreed and during the day they call me telling me that there had been a mishap within the service, said mishap was that they had hit him and, when I get to the agency to make sure , indeed, the passenger door had a blow. Well, they took care of that: they changed the canvas for me, what they still hadn't fixed because they weren't sure, was the fault that the car presented, and I say they "hit it" because from what I see they don't have a highly qualified staff. qualified in the brand that knows it backwards and forwards, for all this via crucis I have been having visits to the service for more than 2 months and they still do not compose it, my car is still the same, that is why I think they have a disappointing service. Which leads me to take into consideration asserting my consumer rights.

Excellent advice, I would buy a thousand times more! I felt safe in the whole process. Thank you

Bad attention, they changed a part (they called it a coolant cooler) and they did not deliver the damaged one, leaving the doubt whether they did or not but they charged very expensively, the truck entered without pointing anything on the dashboard and they deliver it with the checkengine on Saying that the oxygen sensor is damaged after the catalytic converter, I request the cost and they inform me that it is $2,300.00 when at the plant it is $1,584.00, I do not recommend it, the Ford of Angelopolis is much better.