Ford Mylsa Querétaro - 76046 Santiago de Querétaro

I'm here to tell you about a bad experience I had with the Ford Mylsa Querétaro agency so that what happened to me doesn't happen to you. A month ago I took a car in for service and naively paid for the extended service so that they would leave it “better”. They return it to me and when I want to fill the tank the following week I realize that, although I asked for full gas, the gauge on the dash read 3/4. I thought it was a mistake and two weeks later I took it to another gas and the same thing happened. So I made an appointment at the agency for a review and the day came. They send me a budget of three thousand pesos and according to what was the gasoline float. I claim that it is absurd to pay for something they did to him after the service and his response was not to be responsible. I reject the budget and the next day when I pick up the car, the gear is broken. They defend themselves again by saying that the car was already like that and I did not accept the vehicle. The agent who received him says that the manager will contact me and that does not happen until the next morning, meanwhile, given his refusal to answer calls and messages, I told them through whats that I was going to have to file a complaint with the prophecy. When the manager calls me, he tells me that the car is in perfect condition, that the drive has no problems, that maybe it was a problem with the key. In the end the car came out of there well from the march but it continues with the detail of the gasoline. For all this I recommend that every time you take your car to that agency, you document everything on video. It is not worth that they want to get money by damaging parts of the car and well, that was it.

In very bad taste the attention, they do not answer calls once the unit enters for service or repairs, they only wait longer and longer each time they answer by mistake they do not give you more details of what they are doing or present a little bit of evidence, the first time I drove my truck all very well the other times without a doubt a headache to be having to wait for the information

Bad experience, it seems that the advisor does not want to sell, terrible terrible attention, they do not care or provide attention, nor do they give an answer to the questions that are asked

Masters of masters, without a doubt! I took my new rubber feet and they gave me a service that not even Obama should have ... Highly qualified staff, very professional, very attentive, they are so cool, that I wanted to stay and live with them !!! They have many vans and cars with payment facilities, which almost brought me another truck. Do not forget to visit Ford Mylsa Querétaro, unless you do not want your car, which it remembers, is an extension of our personality. Prices???? If we spend wool in other waves, no way that we do not spend in our carts ... the service is first class, never forget it! See you there