Fotomecánica - Sucursal Toluca - 52000 Toluca de Lerdo

Name: Fotomecánica - Sucursal Toluca - 52000 Toluca de Lerdo
Address: Plaza Sendero Toluca, Local 6C, Blvd. Aeropuerto Miguel Aleman #55 Esq. Paseo Tollocan Col, Parque Industrial Lerma Toluca, 52000 Toluca de Lerdo, Méx., Mexico, Méx.

3.8/5 ★ based on 8 reviews

Contact Fotomecánica - Sucursal Toluca

Address :	Plaza Sendero Toluca, Local 6C, Blvd. Aeropuerto Miguel Aleman #55 Esq. Paseo Tollocan Col, Parque Industrial Lerma Toluca, 52000 Toluca de Lerdo, Méx., Mexico
Phone :	📞 +779
Website :	https://www.fotomecanica.mx/
Categories :	E-commerce service ,
City :	Méx.

Plaza Sendero Toluca, Local 6C, Blvd. Aeropuerto Miguel Aleman #55 Esq. Paseo Tollocan Col, Parque Industrial Lerma Toluca, 52000 Toluca de Lerdo, Méx., Mexico

Best E-commerce service in Mexico

A	Alejandra Cardenas on Google ★ ★ ★ ★ ★ Pésimo servicio, me cotizaron un precio y cuando recogí mi equipo, resulta que el precio que me habían dado era sin IVA, la carcasa se la tenían que cambiar y no lo hicieron que porque eso no lo cotizaron aunque eso era lo más obvio ya que es una cámara contra agua. Súper informales, quedaron de marcarme para decirme que reparación le iban a hacer y yo tuve que marcar si no no me dicen nada. Me dijeron que cinco semanas tardaría el equipo y se tardará dos meses y medio. Desafortunadamente es el único local autorizado para reparar cámaras Sony y es pésima la atención, el servicio y la gente no sabe nada Terrible service, they quoted me a price and when I picked up my equipment, it turns out that the price they had given me was without VAT, the case had to be changed and they did not do it because that was not quoted, although that was the most obvious since It is a camera against water. Super informal, they were left to call me to tell me what repair they were going to do and I had to check if they didn't tell me nothing. I was told that the equipment would take five weeks and it will take two and a half months. Unfortunately, it is the only place authorized to repair Sony cameras and the attention, service and people do not know anything.
F	Fernanda Mercado on Google ★ ★ ★ ★ ★ Mande reparar mi equipo y paso el plazo máximo para la entrega, me he comunicado tres días seguidos y al parecer no tienen respuesta de su proveedor. Soy clienta de la tienda pero por necesidad y cercanía, pero considero que el trato es pésimo, la actitud muy mala. Por supuesto no recomendaría a mis colegas de ahora en adelante. I had my equipment repaired and the maximum time for delivery passed, I have communicated three days in a row and apparently they have no response from their supplier. I am a customer of the store but out of necessity and closeness, but I consider that the treatment is lousy, the attitude very bad. Of course I would not recommend to my colleagues from now on.
M	Miguel Torres on Google ★ ★ ★ ★ ★ Bastante amable y atento el joven,me ayudó con los productos que necesitaba y no ví malas caras por parte de los empleados como algunos comentan,me explico y me dió precios de varios productos con la mejor atención. The young man was quite friendly and attentive, he helped me with the products I needed and I did not see bad faces from the employees as some say, he explained to me and gave me prices of various products with the best attention.
V	Virgilio Robespierre on Google ★ ★ ★ ★ ★ Cuentan con buenas ofertas y equipo de muy buena calidad, pero en contraparte se encuentra la atención. Tiene más de cinco años que pisé esa tienda por primera vez, y recuerdo que la atención, desde entonces, ha sido muy forzada. Pobres de los que apenas comienzan, porque si les falta asesoría, aquí no la van a encontrar, al contrario. Considero que a las únicas personas que atienden bien son a los conocidos y a aquellos que hacen gastos considerables. Sugiero que, si no viven conformes con su trabajo, busquen uno que les ayude a ser felices. ;) They have good offers and equipment of very good quality, but in counterpart is the attention. It has been more than five years since I first set foot in that store, and I remember that the attention, since then, has been very forced. Poor of those who are just beginning, because if they lack advice, they will not find it here, on the contrary. I consider that the only people who serve well are those who are well known and those who make considerable expenses. I suggest that, if you do not live up to your work, look for one that will help you be happy. ;)
j	javier cisneros on Google ★ ★ ★ ★ ★ Yo también califico 2 estrellas, el joven que atiende pues hace su trabajo lo mejor que puede, pero no está capacitado, las dos chicas que cobran solo están sentadas y no aportan nada para aclarar las dudas, con esa actitud no dan ganas de seguir comprando algo que a corto plazo puedes utilizar, solo compras lo que requieres al momento, lástima de actitud porque así se les está escapando ingresos importantes para el crecimiento de su negocio. I also rate 2 stars, the young man who attends because he does his job the best he can, but he is not trained, the two girls who charge are only seated and do not contribute anything to clarify doubts, with that attitude they do not make you want to continue buying something that you can use in the short term, you only buy what you need at the moment, a shame of attitude because this way they are losing important income for the growth of their business.
R	Ricardo Said on Google ★ ★ ★ ★ ★ Yo califico con 1 estrella debido a que el personal es pésimo. Las dos chicas que atienden no pueden resolver nada en absoluto, groseras e incompetentes. La gente de servicio al parecer no está capacitada o nunca se encuentra! No lo recomiendo para nada I rate 1 star due to the lousy staff. The two girls serving can't solve anything at all, rude and incompetent. The service people are apparently untrained or never found! I do not recommend it at all
H	Herbert Maldonado on Google ★ ★ ★ ★ ★ La tienda de articulos fotograficos mas importante de Toluca. Lamentablemente cuando nos dan buen servicio no comentamos nada y son mas las criticas negativas que las positivas. Felicito a los encargados de esta yienda por el trato y servicio, he tenido la suerte que las ocasiones que los he visitado siempre recibo un trato excelente y servicio profesional, tienen un gran surtido en articulos, me resuelven las dudas que llevo y he logrado ahorrarme bastante para no hacer compras inutiles. Les recomiendo tambien visitar sus redes sociales y preguntar todas las dudas que tengan antes de ir a comprar para tener mas claro lo que necesitan y con la ayuda del asesor estaran 100% seguros de lo que comprarán. Su servicio de mantenimiento fue muy bueno y los precios justos. Visitenlos, no se arrepentiran. The most important photographic articles store in Toluca. Unfortunately when they give us good service we do not comment on anything and there are more negative reviews than positive ones. I congratulate the managers of this shop for the treatment and service, I have been lucky that the occasions that I have visited them always receive excellent treatment and professional service, they have a large assortment of items, they solve the doubts that I have and I have managed to save myself enough not to make useless purchases. I also recommend you visit their social networks and ask any questions they have before going to buy to have more clarity on what they need and with the help of the advisor they will be 100% sure of what they will buy. Their maintenance service was very good and prices were fair. Visit them, you will not regret it.
S	Suco Makes Video! on Google ★ ★ ★ ★ ★ Good price but the people working here seem to know little about photography equipment and they are selling it.