Four Seasons Hotel Mexico City - 06600 Ciudad de México

I love the courtyard and the rooms facing the courtyard. But the service here is.. meh. The rooms are outdated, but, again, the courtyard feels magical. The breakfast is good. The bar at the courtyard offers great cocktails. Would I stay here again? Yes, but perhaps only a night. There are better alternatives in the city in the luxury category.

I think this is one of the best Four Seasons hotels we have ever visited. It is very festive with the holiday decoration. The service is impeccable and the room is clean and nice. The breakfast at the courtyard is great. However, details are lacking a bit, such as the peeled painting at the bottom of the bathroom doors as a Four Seasons hotel.

My favorite Four Seasons—the most beautiful place, amazing staff, great food, and the best patio/courtyard in CDMX. The brunch is so lovely with the live music. Stunning spaces.

Very nice hotel, friendly staff, beautiful courtyard, quiet and nicely appointed rooms. Great location. Things I would change: put room service menus in the room or on the website, adjust the hot water setting so it's not boiling coming out of the tap. There's a 7-11 a block away and multiple pharmacies for Z Packs.

The staff were some of the best I’ve ever experienced. The front desk and concierge were outstanding and filled so many requests and helped us get things sorted out when our flight got canceled. I can’t say enough good things about our experience.

Hi - I'll start off first by saying this is an absolutely beautiful property. We had a pleasant experience. We were there for a wedding and a contract had been in place with the hotel many months in advance before the wedding. However as many of our guests were checking in, the hotel kept on saying that there were "plumbing issues" and there was absolutely no way the rooms were habitable for the time being...and had to move our guests and part of the wedding party to another hotel. While this was nice of them, but we had these rooms booked months in advance. Didn't help that the days we were there there was a Vogue event going on and the second the event was over, all of those rooms were ready for the guests that had to move. It is clear this hotel was in a money grab to make more money off of Vogue and kick out our guests for the wedding and cause a major inconvenience to us.

The service at the Four Seasons is unparalleled, exceptionally good, with outstanding staff, and a top notch concierge service. There's literally nothing they couldn't figure out. They helped me with customs issues when I arrived from the airport, have on-site Covid test for travel, do shoe cleaning, bring items like vases and deodorant to the room, make reservations, and so much more. They rock, they even managed to book a last minute excursion for us at 11 pm the night prior. The room was wonderful, perfectly cleaned and serviced each day and the view to the garden was absolutely mesmerizing. They have a cool water fountain in the center of the garden, which turns into a fire ring fountain at night. Their lobby is stunning, and their pool area is also a nice place to chill and grab some nice drinks. I highly recommend this place for business stays, as well as tourist vacations. The hotel is located in a nice part of town, and even at night it feels very safe. Surrounded by the hotel are many great restaurants and parks, and the anthropology museum and castle are near by. Really ideal spot! The hotel its also close to the metro. You will not be disappointed at this hotel.

Incredibly convenient location and super friendly staff. We were very pleased with the level of comfort of our room and the ample access to delicious food and drink on premises. Right on the edge of Chapultepec park, it was almost too easy to grab a coffee on my way out, walk to a museum and come back for a glass of champagne by the pool in the afternoon.