Fralugio - 06760 Ciudad de México

I also bought through Claro-Shop and nothing has come to me, in the follow-up guide it hasn't even left the store! How sad that they abuse Owner's Response3 minutes ago Rate clarahop. They are the ones who carry out the management What an answer! Rare that I always buy in Claro-Shop and I have never had a similar problem .. thieves

Do not buy it is not a solid and responsible company, there are better products on the market. If you write them their answers are very inconsistent with a solution, they are not responsible for anything. They only offend you in public. They easily block you from their Facebook and Messenger page. Sadly, I could hardly read other people's negative comments on their facebook page. Reintero, the responsibility of this company is to sell a good quality product, which guarantees us that the product that you acquire even with the use that we give it regardless of whatever it is, is as resistant as possible and yields and lasts for a long time. even years, not less than a month. If you buy a smartwatch with them and the first time you drop it, even if the blow is light, the glass is not resistant, the screen breaks the first time and they do not offer you solutions, they simply block you and it is easy for them. For the price that one pays as a client it is a disappointment and for what we pay as clients we deserve a dignified treatment and a product of excellent quality. I say it with all the respect it deserves. In my opinion, its operation is not good when it wants to turn on, there are days that it does not turn on, it discharges very quickly and in less than a month the product was already useless, I only had it in use for two weeks. WATERS. Do not buy! POOR QUALITY, POOR SERVICE, THEY DO NOT HAVE A GUARANTEE SYSTEM DO NOT BELIEVE THEM !!! THEY DO NOT PROVIDE SOLUTIONS TO THEIR CUSTOMERS ONLY OFFEND YOU ON THEIR FACEBOOK PAGE! THEY DON'T DESERVE ANY STAR, THEY DON'T DESERVE IT !! DO NOT GIVE YOUR MONEY TO THESE PEOPLE !! If something happens to you with their product they will block you from all sides. You already threw it away. They will not solve anything for you, they will only offend you. They are disrespectful. WATERS !!! DO NOT BUY!!! Just read the answer they gave to one that I bought, very vague and very disrespectful. That says a lot, it is not a solid company. This is his response to a client: "Your opinion is not relevant to the site. Why will they continue to buy because of the high quality we handle. If you don't know how to read. It is not the responsibility of the company" THEY LAUGH AT THE CUSTOMER, WHEN THE CUSTOMER IS FIRST, THEY DO NOT BUY !!! YOUR PRODUCTS ARE NOT OF QUALITY AND THE OPERATION IS NOT GOOD. Better buy elsewhere.

I recommend them 100% quality in products, I bought some Bluetooth headphones and they fascinated me and they are always renewing their products whenever I visit them they have something new and everything at the best price !!!!!

I called by phone to ask them about one of their products and they hung up the call after I answered them when they asked me about the price and the model that they advertise on their page. I dialed them again thinking that the call could be cut off due to no fault of their own and they no longer answered me. They are not good signs and it is better not to buy from them with that attitude.

The truth is that I did not like the service. I bought a smartwatch in Liverpool and it has only been delivered to me for a day and every so often the Bluetooth disconnects and to reconnect it takes a long time and it is not because I do not know how to use it. I have seen several comments that the same thing happens or something similar, they should improve their products and the page, I DO NOT RECOMMEND IT

Their products are very bad, I bought a smart watch Smart watch X6 in Claro shoop and the supplier is "Fralugio" the watch lasts for three hours on the battery, I returned it to warranty and they argue that the specifications indicate that the battery life It is three hours, do not be talkative why that specification comes nowhere, I was not going to buy a watch that will last the battery for three hours hahahaha. In the package came free handsfree gifts, those do not work, so that they send those useless items; I don't need to get gifts that don't work. They burn sending these gifts hahahahaha. Do not buy here with them please. Their products are of very poor quality and since they do not satisfy the customer's needs, they should be ashamed to sell this type of item. After a month and a half that according to the watch was out of warranty, the same watch just arrived. With signs of bad packaging and you do demand that it go well in the packaging and that it is good that you no longer sent your useless hearing aids hahahaha. For me, keep the money, neither poorer, nor richer ... It seems that you need it more ... After all, I am not the only one who does this to you, I have read several negative comments from you , unfortunately I read them late, but believe me I would not have bought the product. NOTE: I attach photographic evidence.

I arrived at the store and it turns out that I have to make an appointment to buy, ok, I arrive and they make me send an email requesting the product I wanted to buy when I am seeing it a short distance inside the store, and they answer that they gave me an "appointment" until Las 2 in the afternoon being that it was already OPEN and it was 12:30 pm. Being that in the mail I MENTIONED THAT I ALREADY FOUND IN THE PLACE. Pity of bureaucracy that hinders everything, one less client.