Frubana - 09040 Ciudad de México

Yesterday I made my first order, ground beef, please don't buy there, it's HORRIBLE! It does not look like meat, it looks like sausage with skins I had to throw it away, since according to Frubana if you don't like something you can return it within the first 24 hours, however they came out with that they would only reimburse me half but in favor, and They will not come for the product ? if the meat is like that, which according to is certified, I don't even want to know how the vegetables are ?

Terrible service, I gave them 3 chances for the issue of home delivery. The first time they exchanged products I sent evidence and they never gave a solution to the return or refund, the second time 40% of Dad's 30 kilos came rotten, with evidence they did not provide a solution either. The last time was yesterday, an order for 10 products, which included a box of milk, they happened to call me to deliver 3 hours before the time I had selected, kindly call home to see if someone could receive it, my mother-in-law offered to receive it, he is an elderly person and unfortunately the milk box was not left, my mother-in-law signed but when I called the delivery man to comment on the event, he immediately told me that perhaps they did not give it to him when he left the warehouse because they are delivered very fast "in 20 minutes" ... I honestly consider that they do not have a good quality control from their products to the service they provide, the lady from ATC told me that I should have cameras where I receive xq only so they could proceed with my claim. What nonsense, please do not buy here !!

Somewhat complicated parking. Very spacious facilities. You have to register safely before accessing

They gave me the wrong milk and then I wanted to make a claim and they gave me an email that does not work.

I always do well with them, fresh, quality products, competitive prices and at the door of my house, they have not been bad in the schedules, I recommend them.

Bad company to start with they don't answer and when they do they do it in a bad way, I worked 2 weeks and then they changed my schedule, they didn't ask by force, and since I couldn't, the solution was to leave (5am-2pm) they treat the staff badly , products such as fruits and vegetables are sometimes beaten, pinched or stale, groceries the same, many routes and they don't know how to manage, so that's why the product arrives late, only one bathroom for everyone, very bad. I do not recommend working here, unless you live around the corner and then they abuse you to arrive earlier and even if you want to leave, they do not let you and they pay you as hours. extra that are worth nothing.?

BAD SERVICE, THE GIRLS WHAT THEY ANSWER TO THE CUSTOMER SERVICE NUMBER ARE RUDE, THERE IS NO WAY TO PAY WITH A CARD. NOT RECOMMENDED FOR BUSINESSES. MISSING A LOT OF ANTENTION. Any business wants to get ahead and have a lot of work at least it has to take care of the reviews