Fundacion Conde De Valenciana - 06080 Ciudad de México

The best ophthalmology hospital without a doubt will not spend in vain there is, they check you and they check you very well.

They never answer, through any of their communication channels.

very good attention, 100% recommended.

It is unfortunate that hospital and medical care is overshadowed by a *terrible* administrative care, they are really rude and bureaucratic, they should put more boxes and I know that you go through the service that gives you prices several times, it makes you fill documents, and sends you to the box and you come back with them, take your turn, etc. A man who attended me when I spoke to him ignored me and checked his cell phone, I have video and photos of the subject

I liked the place, from one day to the next I got tangles or "floaters", and I worried about my health. (I don't have insurance, oops) I immediately looked for options, and based on the results, as well as recommendations from two friends of mine, I opted to go here for a consultation. The process is very transparent and automated, you can make your appointment online and pay by card or by transfer, and then you must print your ticket to present it at the entrance and then they will pass you to the offices. (I would like them to specify it better, because although I was prepared, they do not accept that you carry the digital ticket) Once you pass, you are checked by interns/interns (I can't say what they are, because I don't work there, and I didn't ask), and once they do the dilated eye exam, a 'supervisor' arrives to verify that everything is in Order with diagnosis and confirm. The doctor who treated me was very enthusiastic and kind, in the end it was a quick process (for what it is, because a dilated eye exam is something that takes a couple of hours due to the effect of the drops) and they prescribed me some medications that They have helped me a lot. The work they do here is very important, since they give the opportunity to receive timely medical attention to many people who in another situation would not receive it, such as people with limited resources, or the elderly, or myself, who because of the life situations, I no longer had access to "good" health insurance and found myself in need of diagnosing a situation that affects my eyesight on a day-to-day basis. They have a large flow of patients and are obviously saturated, but that does not prevent them from working with professionalism, efficiency and respect, at least in my experience. I hope I never have the need to go back, but if I did, you have my trust, the vdd.

Today I wanted to schedule an appointment but I had the opportunity to make an express appointment, it costs $500. The attention was fast and attentive, perhaps because there were not many people and the same doctor who treated me told me that I was quite calm. Normal appointment cost $235 and emergency $900. Thank you. I must also clarify that the demand for patients is very high and that indeed, as several people have commented, patient care takes up to four hours.