G-SHOCK STORE MANACAR - 03920 Ciudad de México

A la chica allá no importa mucho si vende o no, no es nada amable y no ayuda mucho.

Muy bien, por fin el Casio marlin

Buen lugar para comprar relojes accesibles en precio, hay gran variedad de modelos no solo de G-Shock sino también de otras marcas como Casio.Encuentras precios muy buenos, modelos recientes, el trato es muy bueno por parte de los vendedores. Hay sistema de apartado por 2 meses.

Mala atención del personal que arriende la sucursal vine a preguntar sobre productos de la marca y la chica que me atendió la verdad no tiene ni las más mínima idea de la atención al cliente

Los mejores relojes del mundo con el mejor precio y con un excelente trato en el lugar.

Pésima atención en el lugar, iba dispuesto a comprar un reloj y gracias a la persona que estaba atendiendo simplemente di la vuelta y me.gui del lugar, increíble que les moleste dar información o simplemente dar los buenos días. Estuve en la tienda no más de un minuto creo que con esto lo digo todo

All models and nice service

Total lack of customer service, technical knowledge and passion for the brand. I called to ask information about some models and the sales associates won't help you if you don't have the EXACT model for the watch. Specifically, I asked for the SQUARE G-Shock that can connect with Bluetooth and they just told me that doesn't exist. No model, it just doesn't exist. The reality is that there are like 4 of them: the SQUARE (metal/resin), the Squad and the Glide. If the sales associate had a minimum knowledge or mood to actually help, I guess it's not that hard to come up with this information and ask me which one I'm interested in. After that, I asked about discounts for Master of G then she says Mudmaster 25% and I ask which one. The sales associate thinks there's only one of these and she never wanted to specify which one. She just kept saying "the Mudmaster" as if that's enough and she just forgot her attitude "no model, it doesn't exist". The reality is that there are at least 2 if not even 3 of these. So acknowledging the total ignorance of the sales associate, I asked about the sensor (twin, triple, quad) and the crystal. The response I got was triple sensor, no sapphire crystal. That indeed doesn't exist. If I'm not mistaken, the GWG-1000 is the only Mudmaster with triple sensor and sapphire crystal so once again I wasn't able to know what model were we talking about. Finally, the sales associate just decided to stop "helping" me and went silent, then hang up the call and ignoring further questions I had. Casio: please hire competent and passionate people. The models, features and catalog are really huge and if we don't have a knowledgeable person willing to understand what we want and helps us with appropriate suggestions, then finding and buying a watch by ourselves is more hard than it should be. I guess the sales associates are there to share knowledge and help making the best purchase decision. Sadly that's not the case.