Gallitos - 37295 León

Very well

I'm not from León Guanajuato, I hope to see you soon to ask for wholesale. They are very close to where we usually go.

Very good models, affordable prices and very attentive, the only thing that would change is the location, for people who are not from León is a bit difficult and the sketch they provide is difficult to decipher, but in terms of quality of their products and service It is excellent, I hope it continues being more promoted and that it could reach more states of the republic, I recommend the products and I wish everyone knew it.

Very nice shoes in terms of aesthetics but 0 functional, you will look very cool but after 2 hours you want to take them off.

Terrible customer service, I bought 7 pairs and when one of the pairs arrived it came with one foot of one number another one of another number, I wrote to report and they told me they would send me others and I would send the wrong ones, in the end they did not arrive because they did not put When contacting them to ask for support, they told me that this was no longer their issue, but rather about the parcel, they washed their hands because according to them they complied with sending them and since they had not arrived, it is not their issue and they do not make returns, I find it annoying The one who cares so little about customer service since everything happened by mistake of them and the arrogant and sarcastic person

I ordered some huaraches more than a month ago as a birthday present for my husband, when the shoes arrived they were badly made and the straps to fasten crooked, additionally it was a wrong model of the one that had been requested, (it is worth mentioning that to make the purchase They answer you almost 24 hours), they argued that it was an "artisan" shoe and that is why it came with flaws, and that I had to pay for the shipping, to which I commented that it was FACTORY ERROR AND MODEL ERROR, they agreed pay them for shipping but they told me that for the model that I had requested it took 15 days since that would take production, a month and a week later it is still in "production", and they only told me to change it for some model available, which we don't like. Think very well before placing orders in this place since the attention for any claim is terrible, in an arrogant way and there are NO REFUNDS, not even when they made a mistake and your merchandise is wrong DONE. Besides after the purchase I have NEVER received a follow-up message to my case since the purchase.

Terrible customer service, they should change their salesperson for one that is not sarcastic and more attentive to customer needs and the problems caused by poorly made shoes. The shoes are nice, but they are very heavy and uncomfortable. One of the pairs I bought comes very loose from the ankle, which makes it impossible to walk in them without my foot coming off.

I bought them online and I received a USED product. He had a ticket from a Gloria Trevi concert. They didn't even apologize, much less refund me. I bought a bag.