GARVI Grupo Inmobiliario - 45160 Zapopan

We have not received a reply from the section refund for more than two weeks. And the person in charge of the subject coincidentally just when we call is not available. When they are selling you they insist that you set aside and set aside they tell you that the section will be returned to you in full if for something you decide not to continue and that you will receive your money without any problem. We decided not to buy in Zoi Santa Anita (presale) because we tried to reach an agreement and have something in the contract that would protect us as buyers in case the company defaults with the delivery on time stipulated and have guarantees as buyers since their promise to purchase contract is too penalized. If you are thinking of buying from them in presale, which is where we had the experience, review the clauses in detail. This contract is not shown to you until after you pay the section, if you can insist on reviewing it before so that they do not delay with the refund. The contract has nothing in favor of the buyer: - The penalty if for some reason the purchase is not finalized and once they are about to deliver bone in 2 years approx is 15% on the value of the property, you give 10% when signing the contract and if in two years for something your credit does not go out or you no longer have the money to give it in cash or you simply decide not to have the house they punish you with an additional 5% to what you already gave them (it is understood that there is a penalty but 15% is very punished) AND If the payment is not made in the days that give the deadline, they charge you late interest. (They do not pay you interest for being late in making your refund) ... - There is no clause that protects the buyer, if for something the company is late with deliveries and more than 24 months pass (promise time) there is nothing that as a buyer supports you for the return of your money. These delays can occur due to causes external or internal to the company and have been presented in various divisions, permits, worker demands, etc. that can happen. - There are several clauses that punish the buyer but none that gives guarantees. So no, I do not recommend the service of this company and if you dare with them, be aware of the contract and get good advice because there they will tell you that nothing that says in the contract is going to happen that it is done like this but that they do not apply it. haha. But in the end it is a contract where you accept its conditions and where you do not receive any guarantee, added to the fact that they do not even have the attention to return the section in a timely manner or at least follow up and answer emails or calls. Check everything before you pay them anything.

Terrible post-sale experience at Zoi Boreales ... they do not comply with the finishes offered in the sample, they do not give timely answers, one has to be begging them to comply with what they sold me .... Do not even think about acquiring this one " Smart Home ", it is not worth what they sell nor do they install it in time, more than a month after moving, I still do not have the equipment installed ... Very bad.

It is a place that looks very elegant, very good treatment of the staff, if they have doubts they will solve them for you. If you need a document they will send it to you so you can read it.

The place is very beautiful but most of the residents in Boskia Reserva (if not all) have some damage with the house that they gave us luxury finishes but the rains have brought to light many problems, mainly humidity. They do not attend to the reports and they just linger with the repairs, it seems that they give priority to the houses under construction or to be delivered, putting aside those already inhabited as making time for the warranty to end and not being responsible. If you want to avoid these problems, better invest your money elsewhere.

Please do not make a section for home, they insist too much with that, assuring that in case of return, it will be fast. We have been struggling with this for more than a month, it seems like a scam!

They haven't delivered us yet and they were already super bad, the day of our delivery they made us wait more than an hour to be attended to, Architect Marcos (the post-sales person) got upset and raised his voice at us when we complained about many details that I had the house, The NEW HOUSE looked like a house of about 10 years of use, chipped windows, all the doors scratched, the metal door between the kitchen and the garden was unstuck and all scratched, the lids of the bathrooms did not match the toilet , the floor super stained, opaque and some broken tiles, they comment that it will be at least another 15 days to schedule a new delivery appointment. I am very disappointed in the difference between what they sold me and what they gave me, a great disappointment and I feel cheated

Lousy after sales service There are no guarantees, since they never repair the houses. Details in the finishes have nothing to do with the houses shown. The fences and the house have no foundations, cracks appear everywhere. Lousy surveillance service and the construction company causes failures in the house and does not accept to repair them when the houses are still under warranty. Poor facilities in the subdivisions, zero maintenance.