Gasolinera Pemex - 45140 Zapopan

Today Sunday, September 13, 2020 I went to load some fuel, to which a Miss attended me. Very kind, she was first attending another cte and the payment was by card, then she returned to attend me but a colleague approached her (at seem to be in charge of the island) and asks her why she was charging with the terminal if it was unloaded, to which she replied that "she had to provide the service" the companion (in charge of the island) told her that she will not charge at the terminal until it will be charged (although that equipment was connected and working) that "she was not going to charge by that means and was going to deny the service" I listened and it bothered me because I would pay with a card and I made the comment to the person who attended me that that was not right, what the hell of not giving the service because the device works connected, to which the person who attended me went and commented to the undesirable employee who omitted her comments because I listened to her and told her what I said ... The employee did not face me or claim anything from me but she murmured and murmured, I comment this because it is annoying not to receive the service that one pays for people who she doesn't want to work and she's always in a bad mood The employee is a woman of average height, overweight, short hair and manly-looking, with a serious and rude voice, I hope she takes part in the matter because a gas station with an expensive price and giving bad service, no, greetings and I'm here the order.

In this gas station the gasoline is slightly higher than others around it, the more it gives a good performance. However, one or another dispatcher has strange things because, he asks you to pay him in cash and not with a card, he looks for many excuses to tell you the terminal is failing, with the intention of receiving cash. Already when he does not achieve his goal, he becomes uncomfortable and annoyed and with some kind of sarcastic joke and comments about the amount you intend to pay with the card. Without a doubt a strange behavior, how uncomfortable and what should the managers or the manager of the gas station review.

You arrive and want Gasoline and the girl with blond hair with coffee ignores YOU, talks with her partner and then gives YOU Gasoline, very bad service

The only lady who was there to serve me was talking, I was there for 15 minutes and apparently she had no intention of serving me, she turned around and she didn't care.

They have good service but sometimes they take time when they change staff

Terrible service that they have just given me by the employee who is located in the first pump in front of the management, very bad treatment and makes fun of you when you tell him to be nice,