Gemtel - 72160 Puebla

The payment of the year is a bit of a strong expense, but they have very good 24-hour customer service, better service and attention than larger companies ??

Telecommunications company with good reach and customized solutions, if you are a company, approach them to solve issues of wireless and wired networks, solutions of all kinds for telecommunications

Pesimo place, bad service and bad attention from the staff that works there. They do not have parking. And please do not hesitate to leave your car nearby, there are 2 guys "taking care of them" in the street, they charge you for leaving you parked in the street and they insult you if you do not give them a tip.

terrible service, only the star that they do not deserve was placed in order to publish. you contract band expansion and they do not give you the contracted service, payment in advance means not being able to do anything about it to recover your money, deceit when you want to cancel your service you have to give 30 days notice in advance and they still have the cynicism to charge you for service you do not receive they are cynical and without shame

If you are thinking about hiring Gemtel, you are about to make the worst mistake of your life. I explain why: 1.- It never has service, and when it has it is extremely slow, it promises to have a mega speed and does not give more than 512Kbps, in full 2016, for what it costs is the most expensive Internet in Mexico. 2.- There is practically no technical support, that is to say that if you have a problem, it will take more than 2 months to fix it, and it is also two months that you have to pay and spend on long distance calls, since their only phone is from Puebla . 3.- To contract you sign a promissory note for $ 5000 pesos which the parent company of Puebla never returns to you, but if they collect it from their collection office even though everything has been paid in a timely manner, they put your claim on you and try to seize you, there are many cases. 4.- The telephone line does not work, because the Internet is super slow, it is impossible to make phone calls, but they do charge them. If with all this that I tell you, you will still hire the service, because if you believe in God, may he bless you and prepare to break your liver in the best way, and that they steal a lot of money. Greetings. Source: I was a client for 5 years, until mid 2016

They generally have good service. However, I share this report here and in no number they answer me and the website is below. I do not have internet! I already left a message on fb and with no luck. I imagine they must be busy at the moment but I ask them to please restore their service as soon as possible please ...

Not a star deserve! It is the worst Internet and telephone service. Your signal is completely unstable. Complete loss of money (they charge you one year in advance) and complete loss of time because you have to talk to technical support every time, where they tell you that the service is fine and that it should be a router failure.

Terrible service at the beginning, everything was fine, it was going mega fast and without failures, then I reported every so often since the signal just went away. The most they did for me was say turn on and turn off the modem. I really don't recommend it