Gersa Constituyentes - 76040 Santiago de Querétaro
3.9/5
★
based on 8 reviews
Contact Gersa Constituyentes
| Address : | Av. Luis Pasteur Sur No. 121, zona dos extendida, Valle Alameda, 76040 Santiago de Querétaro, Qro., Mexico |
| Phone : | 📞 +78 |
| Categories : | |
| City : | Qro. |
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Jose Eduardo Robles on Google
★ ★ ★ ★ ★ Muy buena atención.
 Very good attention.
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Fabio Tomás Moreno Ortiz on Google
★ ★ ★ ★ ★ Buenos precios, gran variedad y atención personalizada.
Good prices, great variety and personalized attention.
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Chelis Angeles on Google
★ ★ ★ ★ ★ Buena atención a los clientes ?
Good customer service ?
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Ricardo Velasquez Sanchez on Google
★ ★ ★ ★ ★ Genial buena atención solo el tema de la entrega que tarda de. 2 a 3 días así que me tuve que llevar en taxi
Great good attention only the issue of the delivery that takes. 2 to 3 days so I had to take a taxi
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Miros Viveros on Google
★ ★ ★ ★ ★ Habia comprado anteriormente azulejo y no habia tenido problema, pero esta vez compre un calentador el cual me recomendaron para dos servicios al mismo tiempo que no me funciono como esperabamos y la tienda no aplica garantias, solamente con el proveedor asi que tuvimos que hablar a un tecnico de CICSA y esperar un par de dias para la respuesta.
Despues de que vino el tecnico, nos explico que el calentador ya no permite mezclar aguas y solo podemos tener el agua caliente abierta y si queremos utilizar agua caliente en otro banio o en la cocina hay que estarle regulando la temperatura y flujo de agua. Realmente es un problema y muy incomodo estarse baniando asi. Como en la tienda no nos explicaron nada de esto les quisimos devolver el calentador y comprar otro y nos dijeron que como ya habia sido instalado ya no lo podiamos regresar. Todo porque no nos explicaron esto. Ya no vamos a comprar ahi.
I had previously bought tile and had no problem, but this time I bought a heater which was recommended for two services at the same time that it did not work as we expected and the store does not apply guarantees, only with the supplier so we had to speak to a CICSA technician and wait a couple of days for the answer.
After the technician came, he explained to us that the heater no longer allows mixing water and we can only have the hot water open and if we want to use hot water in another bathroom or in the kitchen, we must be regulating the temperature and water flow. It really is a problem and very uncomfortable to be bathing like this. As they did not explain any of this to us in the store, we wanted to return the heater and buy another one and they told us that since it had already been installed we could no longer return it. All because they didn't explain this to us. We are no longer going to buy there.
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luz carbó on Google
★ ★ ★ ★ ★ Siempre encuentro lo que necesito y excelente atención del personal y descuentos
I always find what I need and excellent attention from the staff and discounts
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sventura on Google
★ ★ ★ ★ ★ Los vendedores nunca atienden, nomás están en el celular y se creen dueños de la tienda y las gerentes, junto con algunas vendedoras son un asco de personas, unas ??? siempre tratan mal al personal más humilde. Un día la señora de limpieza le dijo a la gerente: "no puede pasar, estoy trapeando"
A lo que la gerente contestó: para eso está usted...??? Etc, etc, etc...
Las ofertas del buen fin, le suben un par de semanas antes, para tener disque "ofertas"...
Por cierto ahí no pagan días festivos, es un pésimo lugar para trabajar
The vendors never answer, they are just on their cell phones and they think they are the owners of the store and the managers, along with some vendors, are disgusting people, some ??? always treat the humblest staff badly. One day the cleaning lady told the manager: "you can't come in, I'm mopping"
To which the manager replied: that's what you're here for...??? Etc, etc, etc...
The good end offers, they go up a couple of weeks before, to have "offers" dial...
By the way, they don't pay holidays there, it's a lousy place to work.
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Vi Hdz on Google
★ ★ ★ ★ ★ Pésimo servicio, compré y tardaron 13 días en entregar pedido porque habían perdido el mapa y cuando lo mandaron entregaron un material que no era. No lo recomiendo en absoluto sitienes que comprar ahí ni se te ocurra que te lo lleven
Terrible service, I bought and it took 13 days to deliver the order because they had lost the map and when they sent it they delivered a material that was not. I do not recommend it at all if you have to buy there or do you think they take it to you
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