GLAMPING LIBÉLULA TULUM - 77780 Tulum

This place is a true gem in Tulum and maybe in whole Mexico. Located at the end of the busy south beach in Tulum secluded in the Sian Ka‘an reservoir. During the night it is a very quiet place, no loud music just the ocean and birds. On the day you can relax on the beautiful beach while having good drinks and amazing food or take endless walks on the lonely beach of the reservoir. The chef is amazing. Every meal we had there was so good, made with fresh local ingredients. Also the variety of food was great, plenty of vegan/ vegetarian options and meat and amazing fish tacos as well. The manager Jorge, an amazing guy! Nice to talk to, super friendly and takes care of everything. He really made us feel somewhat being part of the Libelula family. All the other staff at the place is wonderful, sorry for not knowing all the names but you are the best! The room (we had the Sky Suit) was fantastic, the view of the ocean from your bed and balcony is just amazing. The room is not that big but set up with so much attention to details. During our stay we even got lucky to see some turtles hatching. It really was a stay in paradise. Thank you Jorge and thanks to all the other staff.

We did tons of research to find a relaxing, simple and elegant place to stay in Tulum this year. Neither of us had been in over 12 years and we had heard that Tulum had grown out of control. We were so fortunate to find Libelula! Our host, Jorge, was calm, attentive, pleasant and always happy to share whatever information we wanted, be it political or social questions about Tulum/Mexico, or just a good place to eat dinner (though it is hard to beat the food they offer there!). He was the perfect host, in our opinion! The rooms were perfect for us, though be aware that this is elegant simplicity. Don't go there thinking you're getting satellite tv and a jacuzzi in the room. Everything a person truly needs is there and well curated. The staff is very nice and efficient. The beach and property are both amazing. Nature at its finest. We were there in early December, so there was no seaweed in the water (I think in summer months it can be a problem). I would not call this "glamping" as you are in proper cabanas, not any sort of tent or yurt. I would also say that it is pricy, but you are paying for an environment that does not exist in Tulum anymore. All in all, the experience was magical and I hope that Libelula can stay as it is as long as possible... The airport transfer service that they recommend was very well organised and fairly priced... just keep in mind that it is 1.5 to 2 hours ride to Tulum form the Cancun airport. We were so sad to leave but hope to return soon!

I left a piece of my heart in Tulum, at Libelula. Libelula translates to Dragonfly. The Dragonfly symbolizes going past self-created illusions that limit our growth and ability to change. It is a symbol of happiness, new beginnings, hope, and love. These ideals became a new reality for me during my stay at Libelula, a much needed break from the busy rat race back at home. Libelula is unlike any place in Tulum. Tucked just inside the Sian Ka'an Reserve, it is just far enough away from the other beach hotels and restaurants to give the feeling of total seclusion. Careful not to disrupt the jungle and the beach, it was built in such a way that blends nature and luxury. The rustic setting is embellished with subtle decor as to highlight the beauty of the natural surroundings. The turqoise beach is a few steps away and if you're lucky like I was, you can stay in a cabana directly on the beach and fall asleep to the waves crashing and wake up to the most memorizing sunsets. Karla and Memo are the proprietors. Family owned and family run, they are hands on and make each guest feel as they are part of their family. Karla is a majestic creature, who's beautiful smile and hospitable nature lend to the whole experience. She is complimented by her husband, Memo, who I've heard some call "the Mayor of Tulum"... A great guy whose vision of Libelula resulted in complete perfection. Stay long enough and you'll get to meet their adorable daughter and Karla's mother Alba. The food. Best in Tulum. hands down. after Trying other options outside of Libelula, I found myself back at Libelula eating breakfast lunch and dinner there everyday because it is truly THAT good. And last but certainly not least, Jorge. Jorge deserves 5 stars as the manager of the establishment. I consider him a dear friend, as I was honored to be able to peek inside of his world and get to know many sides of him. A true gentleman, wildly smart, multi-faceted... Jorge makes sure you are well taken care of from the moment you arrive until the moment you check out. I cannot wait to book my next trip to Tulum. Libelula is the only place I would consider staying.

We came for lunch at this fantastic serene place and to us Tulum should be like this. The food (fish taco’s!!) are yum! The setting is lovely and relaxing. One of the best lunches we had in Tulum.

Libélula Tulum is like the old Tulum from before 2007 or so, which means awesome...pristine, peaceful, rustic, and beautiful, with few people and no neighboring hotels. I went in November 2021 and am going again in November 2022. You can walk on the amazing beach forever to the south and see hardly anyone. I made the mistake of going out to eat in the evening...because I realized too late that Libélula has the most delicious food of the highest quality, so I recommend just chilling out at the hotel the whole time and not dealing with the insanity of the beach road and the loud restaurants. I have a video on YouTube from my visit. Just search for the name of the hotel and my name!

The owners and staff of Libelula had our care and enjoyment at the center of their hearts. This is a jungle oasis, away from the buzz of the strip of Tulum. Relax on the beach, eat amazing food, drink wonderful drinks. A great place to recharge and relax.

First of all, I have no idea where these 4 and 5 star reviews came from. If you are conflicted (as I was) weighing the high star reviews coupled with the beautiful beach photos and stellar treehouse architecture with the fact that “Glamping” is included in the brand name, allow me to clarify: there is minimal to no customer service at this hotel - there are no phones in the rooms. If you want food, ice, a fresh towel or your room cleaned, you have to find a staff member on the property and there’s a 50% chance that you will get what you asked for. George, who I believe is the manager??, thinks of himself more as a guest. He can be found smoking a cigarette with guests, having dinner with guests, sitting at the bar with guests. When you ask him for as little as a fork and napkin for your food you brought home because the kitchen closes at 8pm, he looks at you like you’ve interrupted his conversation and walked into his house. The water is a disaster. There was one day when we had none, unless you asked for it to be turned on, because allegedly the city supply was shut off, yet, we were at Yaan Spa, earlier that morning, having a beautiful couples bath. If you book this hotel, and I have no idea why you would for the price, you will be disappointed. We paid $834/night to have inconsistent hot water, sand in our sheets, awful customer service and depending on where your room is located — loud footsteps in the morning and night above you, guest blaring music and the best part - guests having sex and your whole room shaking. We had to find the comedy in it. This place is an SNL skit. I kid you not. Its just not worth what they charge and pretend to be. It’s worth $250/night - max. I recommend Papaya Playa Project. That is where we are now. With actual service on the beach. As I write this, we are enjoying margaritas and fresh oysters. There are servers constantly walking back and forth in uniforms, our room has a view of the ocean, there are phones in the room, the beach is equally beautiful, there is hot water and staff is everywhere to be found for $657/night. You deserve to enjoy your hard earned vacation. If you want to support a reserve and you are like me, I suggest donating to their cause and staying at a real hotel.

This place is a hidden gem. It's right on the beach in Tulum, but set far enough away from the main strip where you can actually enjoy the ocean and relax, but close enough to pop in for food and drinks. The food is delicious. My husband and I indulged in the majority of the menu while we were there - highly recommend the tostadas de atún, quesadillas, avocado toast and anything with added shrimp! The portions are a great size and we often food ourselves struggling to finish. Their new bartender is also great. While we were there, he was making drinks with roasted pineapple which were delicious! We stayed in a beach dune suite. It was spacious, comfortable and shade made it so that the room stayed nice and cool during the day. Really appreciated the 15 second walk from the beach! Finally, the staff were all extremely friendly, welcoming and helpful. They made some great recommendations to us on places to go and places to eat. If you're looking for a relaxing getaway in Tulum, Libelula is the place for you!