Go Mexico - 15620 Ciudad de México

They offered me a tour that I couldn't do because I was pregnant. I told them a lot of times and they told me that that was the best for me, when I arrived at the place they told me that I could not do it, all they want is to charge for services that they do not give. I contacted the staff as they gave me an alternative because I could not complete the tour and they never called me back. Terrible service. I will put all my acquaintances on notice.

Total fraud! They offer you cheap trips to good places, but what they don't tell you is that it is a facade to offer you expensive memberships to hotels .... Nothing advisable, don't fall ... They offer you a boat trip to Marieta Island in Pto. Vallarta, but they never give you the ticket, they tell you that you must pick it up at a hotel, but for them to give it to you you throw a 3-boat talk about buying a membership

We traveled to Mexico City on November 21 as the first stopover before landing in Cancun. We were approached by this business which offers you a very low cost car rental ($ 1200 for 8 days) compared to companies such as enterprise with the condition of going to a talk at the Xcaret Mexico hotel for at least 90 minutes and they include breakfast . We accepted, we went to the talk, the delivery of the car was fine but when we arrived we realized that the reservation had been made for 7 days and not 8, I had to pay $ 400 pesos more for an extra day which they charged me double and I'm in dispute with the bank for that, besides that I delivered the car 2 hours "late" and they charged me $ 200 more, and that I gave them half a tank more of gasoline than they had given me and that gasoline was not taken into account . The talk at the Xcaret Mexico hotel was terrible, getting there took us more than an hour one way and another hour back, 5 hours at the hotel because they almost convinced us to sign a very expensive timeshare so think carefully before accepting this offer since they are going to lose almost a whole day of their valuable vacations, saving a few pesos is not worth it.

We bought tickets for Xcaret at the GoMexico local in the CDMX airport, the truth at first a little distrustful because the price was so low compared to that offered by the Xcaret website, we were 5 adults and per adult on the website of Xcaret would charge us more than 3,000 pesos without transportation from the hotel to Xcaret, and GoMexico offered us the 5 places for 9,000 pesos with everything and transportation, it seemed like a scam, so much so that they assured us that everything would be fine, we read references on TripAdvisor and on other pages And well, in the end we encouraged ourselves and we paid the 9 thousand pesos in advance there at the airport, so as not to make it longer, everything turned out excellent, the Xcaret bus went for us to the hotel, they put the bracelets on us, we entered the park and at the end we They went to leave all that at our hotel for 1800 pesos per person, super reliable, do not hesitate to save a few pesos in GoMexico, Oscar García attended us.

They are supposed to be trying to jump-start the economy, rather that's what they would have you believe. It is misleading advertising I consider that @Profeco should turn to see this "agency" .... They have the Audacity to say that "They are not timeshares" but for that matter it is the same story to make you waste your valuable vacation time. PLEASE, WHEN YOU ARE BOARDED AT THE AIRPORT, DO NOT LISTEN TO THEM, LOOK FOR OTHER OTIONS EXCEPT THESE UNHAPPY.

It is a fraud, they approach you at the airport asking where you are going and that they will give you discounts they offer you cheaper tours "according to", to get hooked we were going to Los Cabos and the tour was 2,500 for 10 people go to the arch that why in Los Cabos It was at 1000 per person but they already charge you from Mexico and this discount is in exchange for going to the hacienda del mar hotel that was only to meet him and so that on our next trip we would opt for a Mexican hotel and we had to enter a conversation that lasts 1:30 without accepting anything just to listen to them, they gave you the bracelets for the tour and the round trip taxi payment from hotel to hotel. There in the place they tell you that it is not a timeshare that they will not sell you anything but the reality is different, they ask you to lie at your hotel because when we left they asked us where we were going, very kind those of the RIU hotel and the Mr. He sold the tour, he had marked us very early that day to ask us not to be absent and to please tell us at our hotel that we were going to that hotel to see an acquaintance, because they already know what they are doing and they know that the people there have knowledge From these talks, so as not to make it long, we arrived at the hotel and we paid for the taxi with our money, they received us very kindly, we entered the conversation first, it is a breakfast, they ask you questions and at the end they sell you a platform and become a member of the hotel to which We did not agree and that is when the roles changed, they got angry, they took us out, they did not want to pay us the taxi or give us the bracelets for not having complied with the talk when we were there for more than 4 hours, we had to speak to @PROF ECO, which did not give us an answer either, after so much discussion, the only thing they reimbursed us was the taxi, we lost the day and they did not return the 2,500 pesos we paid at the airport, it is a fraud, this place does not do it or be dazzled For low prices because on the hotel beach the street vendors offer you the tours at a low cost, one does not need to be contracting with agencies, go directly to the local people (at least in the cabos people are very friendly), one does not know thinks which is expensive arriving at the destination.

***DO NOT BE FOOLED**** It is a fraud they sold us a package that was up to 60% cheaper for a tour in Los Cabos, we only had to go to breakfast just to see the facilities of a hotel that did not sell anything, which was only so that in our next trip we opted for a Mexican hotel, which did not sell timeshares or travel platforms and it was not like that ... If they sold travel platforms and by not accepting it because we said that they led us with deceptions that we were not interested, because they did not make us valid the package that we bought and that we had already paid with a credit card, it was a relax, those people hook you with Tricks and lies because they are very kind when approaching you. They charged us, when we complained to the agency and later to the bank because they had not fulfilled what they promised, they show as evidence a video where you accepted said package and the bank can no longer cancel it. By the way, in Los Cabos the Tour was the same price that according to them, we saved a large percentage. It is a shame that they are handled like this, being that they are within the facilities of the Airport of the city. of Mexico that is why one trusts.