Grand Mayan Building 5 - Playa Paraíso

Muy bonito el hotel

Top, muito bom

Servicio estupendo, alimentos y trato de concierge magníficos

4 minute walk to the pool. Microwave, 3.2 cu ft refrigerator, 2 murphy beds, adjoining rooms, jungle view.

Watch your valuables! We just finished a stay in the Grand Luxxe Residence. Accommodations were wonderful….but…. On day 2, my wife’s Bose Sleep Buds disappeared. Gave the resort the benefit of the doubt and chocked it up to getting caught up in linens… kept checking daily with concierge to see if they turned up in lost and found or laundry… to no avail. Finally, the night before we left security showed to fill out a report. They asked to inspect the room (we should have followed them around) because after they left, my wife’s ring was missing. Her grandmother’s wedding ring! But don’t worry… when we reported this, the same security guards arrived to reinspect. We informed management, filled out another report and were told we’d be contacted…. Still waiting… No matter how nice it appears, be careful and guard your valuables. Update 1: They said that they would investigate. No resolution. Be careful and don’t bring ANYTHING of value to this resort. By looking through the other reviews, it appears it’s a regular problem. This was the LAST time we will visit.