Grupo Autofin Monterrey 1 - 64780 Monterrey

I believe that this type of pseudo companies should not exist. They have stolen Billions of people for 40 years and they all wash their hands and only call to threaten obsolete contracts and only keep the money of the people who with so much sacrifice have taken to their accounts to acquire a real estate or car or illusion for a cash loan. Be careful, we are more than 11,000 people affected nationwide, we are disappointed by this company that should not exist and we are going to make them remove it definitively, it was good to steal from the most needy that by illusion makes their contract disc and in the end they leave with Thousands of requirements that you know that many do not have. Shoplifters Shoplifters Shoplifters. I am a single mother and God will make all the divine law fall on you scoundrel.

Bad attention, it is not recommended to go to acquire a loan with them, it is not worth it, I repeat, I do not recommend it

They carry out procedures for you having expired documents and when you cancel they reject the same document that you used that was already expired. The purpose that I see is to reach a penalty towards the client if they are a paperwork company so that you lose your money

It really is very bad, when I contracted the service I gave the amount of 10,743 pesos and when they called me to confirm they mentioned that I only gave the amount of 8,300, they told me to get in touch with my steel who was Miss Kati from the branch las torres en monterrey, and he mentions to me that he would give me a refund for the difference of 2,443 pesos, which did not come later, he told me that it would be reflected in my next monthly payment and that he would send me the proof of receipt, insisting for more than a month so that he would send me sent that receipt which did not arrive, at the last one he told me that when my monthly payment arrived it would be reflected as a discount, and instead I decided to go personally to the Las Torres branch, where the Manager Luis Flores assisted me, who did not solve anything for me on his own He said that possibly Miss Kati kept my money. finally lost that money. so please don't fall

1. The schedule says 8:00 and it was 10, and although there were staff, it turns out that the caretakers arrive at 10 and are late for work, in my case I start care at 10:20 2. The staff that was already in the facilities, some entered with refreshments and cookies were distributed inside regardless of which clients were waiting 3. The attention was in a dirty, messy area and the chairs offered to the client are damaged 4. They do not provide customer service when they arrive, they ask your name more than once and when they are serving you they name you differently. 5. They do not have an organization chart that clarifies who or what area could solve the client's doubts, today I arrived at reception and they ask for all the data, then they ask different extensions to see which area to send the case to, they sent me to a joint area where you leave the building, there they can only clarify a part, from there they return me to reception again they make calls and send me to the third floor where, depending on what they clarified, they did not know there and they sent me to the second floor where according to there They do not serve clients and it is only internal administration and they send me to the first floor, there they tell me that it is the third floor who could have answered my questions but they did not, I was left with more questions than the ones I brought from the beginning. 6 times I was attended by different people and came back with more questions 6. In my waiting time I counted (without being able to be sure I have missed any) 16 different employees and disappointing, only three welcome you or say good morning, the guard who is at the entrance, a cleaning lady and the receptionist after answering his cell phone since apparently the message he was answering was more important to him. The lady who attended already in a personal way already greets you I think more obligatory. 7. In my case, they were waiting to talk to me on the phone to clarify the 3 doubts I have, the reason was because "the boss" was not available at the moment. I have no complaints about the business plan because I am aware of the benefits and limitations of credit.