Grupo CME - Muebles Escolares y de Oficina. - 03300 Ciudad de México

They don't serve you

Good price, excellent material quality

Furniture with bright colors, excellent quality materials, first-class service and the best company in the field.

Waters! They give very good prices. The attention when making the purchase was very good. The seller (Oscar, I think) very friendly. So far no problem. The problem came with the delivery. The warehouse manager (Leticia, I think) said that the order arrived at 10. At that time I confirmed with the seller, she communicated with the warehouse manager and they said no, that at one. I called again at one o'clock and no, at 3. At 3 o'clock I better asked for the driver's phone number and he told me that at 5 o'clock or, if I wanted, better the next day. As I had already missed a day of work waiting for them, I told him that at 5. 5:30 a.m. arrived. A single charger for an order of 80 tables with 2 chairs each. It ended at 7:30. Two tables folded, we asked to be changed and they said yes. 3 or 4 tables were smaller than what we asked for. We also asked for change and they said yes. 3 chairs had the rivets come off, we asked for change and they said yes. This was in NOVEMBER ... it is MAY and they have NOT changed ANYTHING. I called the warehouse and they said no, they had on the list that they had already been changed. Terrible delivery and warranty system. PD June 2021. After this review they contacted me and we were able to specify the change and delivery of furniture that we were missing. In addition, they informed us that, as there are no face-to-face classes, the one-year guarantee will begin to run from the beginning of the face-to-face classes and not from the moment of delivery, which we thank them very much. I do not remove the previous review because I still consider that they should improve the communication between the Point of sale and the Warehouse. Many thanks to CME for addressing this issue.

Mr. Miguel Ángel García H. super informal, to make the collection of furniture he was on the lookout, he arrived on time to the collection, very formal the man. But for the delivery of an invoice that was made responsible for delivering it no later than 2 days, it is not and it puts a lot of obstacles. Do not commit if you do not know how these things are handled in your company. And to finish scouring it to locate him by phone this cannon, of 3 people who are within the committee, only communicates with 1.

Excellent service and products that they sell, Mr. Oscar's attention was very good. The furniture that I ordered arrived very well and in the days that I had scheduled. Thanks a lot.

We have been buying furniture with them for several years and they have always been of very good quality and are quite durable. I congratulate them and recommend them.