Grupo Entre Fuegos - 72190 Puebla

Lo mejor de lo mejor

Espectacular!

El mejor lugar de todos, además una excelente atención, calidad y servicio. Lo recomiendo al 100%.

Buen lugar y protocolo covid al 100%

SCAM !!!!!! DO NOT GO HERE ! We went and got one shareable porterhouse steak, mash potatoes and corn and we had one drink each. (There were 4 of us and we split the bill two ways since two of us shared one meal.) We asked for the bill at the end of dinner and instead they came to the table and took our cards without providing a receipt. We did the calculations ourselves and the bill should’ve been roughly 250 -300 in US dollars, so that’s what we were expecting to be charged. After swiping our cards the waiter walked away from the table , again without providing a receipt, or having me sign for the tab. Something told me to check my credit card ,so I viewed my email notification of payment and they charged me $1068 USD. I told someone near by to go get the waiter because I needed an itemized statement . He could not provide me with a paper form receipt for myself nor could be explain to me why , I and my friend, were both charged $1068 for meals we shared . I left in frustration and went back to Ritz Carlton, where we were staying, and spoke with the front desk . I told her my issues and she pulled the menu with prices and couldn’t understand why we were charged that so she called . The restaurant sent someone down to try to explain , but again no solution or no reasoning , why one meal was $1068 US dollars. We paid $2136 USD in total for four drinks and two shareable meals . It was a nice experience until being overcharged ! They are literally intentionally scamming people. DO NOT GO THERE !!!