Grupo Financiero Banorte Cajero - 44860 Guadalajara

They open at 8:30 but they do not attend. I arrived 8:30 and I left 9:15 and they never attended to me and various executives but people are not passing by, I don't know what they do, maybe they only work hours this is the typical staff that makes Mexico look bad I am returning at 11:00 I have been half an hour and the long line and it does not walk is cold and the executives are very comfortable

There is always cash in the ATMs although sometimes it is a bit dirty

Inefficient. I asked for a turn by Whats App, I arrived and still more than an hour to be attended, being that there was only 1 sorry before me. There were 2 executives and 1 was talking on the phone all the time.

I have always been very well cared for. Congratulations ?

Slow and uncomfortable attention due to the little space inside the branch, ATMs frequently out of service due to technical failures and lack of cash, it is noted that the main cashier does not request to transfer values ​​what the cashiers actually dispense.

Sooo slow, and employees with no service attitude.

My experience in this branch is always disastrous, the employees, without exception, zero attitude of service and kindness

Very bad experience in times of pandemic, due to the terrible organization on the part of its collaborators. It is not supposed to cause people to crowd in the same place and give rise to that, this because they must place cordons and legible signs where they explain to people how to do their transactions. But, the only thing they cause are clusters of people asking what procedure should be done to be treated ??? Additionally, being already inside the branch and after having waited more than an hour and forty minutes, they did not want to attend me because my shift had already passed, this is also because we must scan a code that is the one that provides us with the number in the row and it is not updated as it should be in real time and therefore I had already passed my number and they did not want to attend to me. I showed them to her and the cashier took care of me in a very bad way, besides she was talking to her partner from one side as if nothing had happened. The curtains of the bank are down and the tellers do not observe the crowds of people who are lining up and think that there are almost no people to attend, so they get along doing their terrible jobs without thinking about the people who have more of an hour waiting in the sun. The idea of ​​making an appointment is good, but I was waiting and I was at the time they did not want to attend me, now imagine if I am going to do my activities and arrived at the appointment "well they will not attend me, arguing that my number has already passed and re-draw ". I give it two stars because in the end I was able to cash my check, but first I had to have passed a Stations of the Cross.