Grupo Financiero Banorte Sucursal - 37200 León
1.8/5
★
based on 8 reviews
Contact Grupo Financiero Banorte Sucursal
| Address : | Blvd. Juan Alonso de Torres Pte. # 1315, Jardines de Los Naranjos, Revolucion, 37200 León, Gto., Mexico |
| Phone : | 📞 +9987 |
| Website : | https://www.banorte.com/ |
| Categories : | |
| City : | Gto. |
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Mayela Delgado De La Peña on Google
★ ★ ★ ★ ★ Pésimamente mal Servicio con los clientes!! En plena panademia no son acccesibles y se enojan todavía que hacen mal las cosas, y te hacen ir 5 veces porque disque te van a enviar la documentación al correo y nada que llega!! Uno tiene que moverse y no confiarse de ellos en esa sucursal ni ganas de estar con este Banco
En Bancomer y Banamex son más accesibles
 Terribly bad service with customers !! In the middle of the pandemic they are not accessible and they still get angry that they do things wrong, and they make you go 5 times because they are going to send the documentation to the mail and nothing arrives! One has to move and not trust them in that branch or want to be with this Bank
In Bancomer and Banamex they are more accessible
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Francisco Lugo on Google
★ ★ ★ ★ ★ Pésimo servicio. Pareciera que uno de sus propósitos es el de cada vez dar peor atención al cuentahabiente. A pero para ofrecer créditos y tarjetas si están bien puestos.
Terrible service. It seems that one of its purposes is to give the account holder worse attention. A but to offer credits and cards if they are well placed.
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Ilse PC on Google
★ ★ ★ ★ ★ PÉSIMO SERVICIO desafortunadamente desde que ingresas a esta "institución" recibes el peor servicio! Ya que las "señoritas" que asignan turno y que se supone estan al servicio del cliente para brindar información y/o en su caso auxiliar lo único que brindan es gestos de molestia, respuestas irónicas y groseras. Posteriormente pasas al segundo filtro, ventanilla de igual forma recibes desinterés y gestos de molestia únicamente por acudir a realizar un pago al banco para el que estás personas laboran.
LAMENTABLE LA SITUACIÓN.
LOUSY SERVICE unfortunately since you enter this "institution" you receive the worst service! Since the "ladies" who assign shift and who are supposed to be at the customer's service to provide information and / or in their case, the only thing they provide are gestures of annoyance, ironic and rude responses. Later you go to the second filter, window you also receive disinterest and gestures of annoyance only for going to make a payment to the bank for which these people work.
SORRY THE SITUATION.
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Moisés Munguía on Google
★ ★ ★ ★ ★ El peor servicio..!! Lentos, mal encarados y el colmo. Que en un Banco te digan que no pueden cambiarte un cheque porque su sistema tiene un detalle? Ósea cómo.? Que no los bancos se dedican a la administración de dinero? Por Dios.
The worst service .. !! Slow, badly faced and the last straw. That in a bank they tell you that they cannot cash you a check because their system has a detail? Bone how.? That banks are not dedicated to money management? Oh my God.
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lizeth hernandez on Google
★ ★ ★ ★ ★ Pésimo servicio por parte de los ejecutivos. No respetaron turnos, dando preferencia a personas sin turno, no servían los lectores de huella y perdí dos horas sin poder concluir mi trámite
Terrible service from the executives. They did not respect shifts, giving preference to people without a shift, fingerprint readers did not work and I lost two hours without being able to complete my procedure
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Gustavo 14 Chacon on Google
★ ★ ★ ★ ★ Nunca me dieron tan mala atencion como en esta sucursal la cajera número 2 pedante y grosera como pocas te niega la atención y todavía le causa gracia pareciera q trabajará de a gratis
They never gave me such bad attention as in this branch the cashier number 2 pedantic and rude like few others denies you attention and still amuses her, it seems that she will work for free
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Nayely Saucedo on Google
★ ★ ★ ★ ★ He acudido dos veces a esta sucursal porque es la que más cerca me queda, pero definitivamente lo único que saben hacer bien es mandar a otra sucursales que porque "es la que te toca y dónde te dieron de alta" lo cual me ha llevado a ir a la sucursal de estadio y pregunté si eso era correcto ya que no me dieron de alta en esa sucursal a lo cual me dijeron que no era vdd y me resolvieron incluso aperturamos cuentas, en otra ocasión también termine acudiendo a la sucursal de Ave del Moral en plaza palmas y ahí me atendieron muy bien, dejo esto aquí porque yo pertenezco a la sucursal de insurgentes y no es posible que te nieguen trámites con esa excusa... Lo que me lleva a pensar que las personas que te atienden no están capacitados y por eso te mandan a otras sucursales
I've been to this branch twice because it's the one closest to me, but definitely the only thing they know how to do well is send to another branch because "it's the one for you and where they discharged you" which has led me to go to the stadium branch and I asked if that was correct since they did not register me in that branch to which they told me that it was not vdd and they solved it for me, we even opened accounts, on another occasion I also ended up going to the Ave del del Moral in plaza palmas and there they treated me very well, I leave this here because I belong to the insurgent branch and it is not possible that they deny you paperwork with that excuse... Which leads me to think that the people who serve you are not trained and that is why they send you to other branches
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Elizabeth Abundez on Google
★ ★ ★ ★ ★ Pésimo servicio, yo entiendo que la modalidad de sacar el turno por watts es para que todo sea más rápido, pero hace un rato le negaron la entrada al banco a un familiar solo por no llevar celular. Como tal ella no usa celular y que coraje que pase esto..
Terrible service, I understand that the modality of taking the shift by watts is to make everything faster, but a while ago a family member was denied entry to the bank just for not having a cell phone. As such, she does not use a cell phone and what courage that this happens..
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