Grupo Financiero Banorte Sucursal - 01020 Ciudad de México
2.6/5
★
based on 8 reviews
Contact Grupo Financiero Banorte Sucursal
| Address : | Av. Insurgentes Sur # 1799, Guadalupe Inn, Álvaro Obregón, 01020 Ciudad de México, CDMX, Mexico |
| Website : | https://www.banorte.com/ |
| Categories : |
Bank
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| City : | CDMX |
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Jimbo Lopez on Google
★ ★ ★ ★ ★ Una hora esperando a ser atendido por un ejecutivo y solo estuvieron platicando entre ellos.
 An hour waiting to be attended by an executive and they were just talking to each other.
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fvr fvr on Google
★ ★ ★ ★ ★ Mal servicio de los “ejecutivos” nunca pueden hacer un trámite porque “no se puede” y si no eres de esa sucursal te piden 2 identificaciones aún llevando el INE y no es garantía que se te ayuden; se la pasan platicando entre ellos y comiendo, las “cajeras” nefastas no saben ni cómo se maneja el banco donde “trabajan” le sale más barato a Banorte cerrar esa sucursal con empleados tan ineficientes y con aires de grandeza. Como cliente, no tengo porque permitir que me traten como si me hicieran un favor, cuando soy yo quien se los hace, manteniendo un cuenta bancaria en la empresa que les paga su nómina y les lleva de tragar a ellos y su familia.
Bad service of the "executives" can never do a procedure because "you can not" and if you are not from that branch they ask you for 2 IDs even carrying the INE and it is not a guarantee that they will help you; they spend their time talking to each other and eating, the nefarious "cashiers" do not even know how the bank where "work" is operated, it is cheaper for Banorte to close that branch with employees that are so inefficient and with an air of grandeur. As a client, I do not have to let them treat me as if they were doing me a favor, when I'm the one doing it, keeping a bank account in the company that pays their payroll and takes them to swallow them and their family.
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Sandra Cecilia Valenti on Google
★ ★ ★ ★ ★ La señorita Karla Palacios disque ejecutiva de ese lugar, no da la cara ni contesta las llamadas de sus clientes y te deja en la línea esperando. Tengan cuidado si es que la conocen.
Miss Karla Palacios executive label of that place, does not show her face or answer calls from her clients and leaves you on the line waiting. Be careful if you know her.
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B FCas on Google
★ ★ ★ ★ ★ Buen servicio, siempre hay alguien que te esta atendiendo. Y resuelven de manera cordial tu problema o duda. Las cajas son muy eficientes y nunca he tenido algún problema.
Good service, there is always someone who is attending to you. And they cordially solve your problem or doubt. The boxes are very efficient and I have never had any problems.
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Ferdinand Von Martzx on Google
★ ★ ★ ★ ★ mala atencion y pesima actitud de parte de la cajera y de la gerencia
bad attention and a bad attitude on the part of the cashier and the management
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Daniel Rivera on Google
★ ★ ★ ★ ★ Hoy marqué para solicitar informes sobre un trámite y la recepcionista/telefonista Liliana fue muy grosera. Me dijo que había 3 personas que realizaban ese trámite y que requería el nombre del que me atendió. Como no lo sabía me dijo que no me podían ayudar.
Today I dialed to request reports on a procedure and the receptionist / telephone operator Liliana was very rude. He told me that there were 3 people who were doing this procedure and that he required the name of the one who attended me. As I didn't know, he told me they couldn't help me.
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Eduardo Huitron on Google
★ ★ ★ ★ ★ Pesimo servicios, es la única sucursal donde se demoran bastante en atenderte, los ejecutivos nunca saben revolver los problemas que uno como cliente llega a tener, siempre quieren que todo lo resuelvas por teléfono. A pensar de que no tienen gente se tardan más de media hora en atenderte.
Pity services, it is the only branch where they take a long time to assist you, executives never know how to solve the problems that one as a client has, they always want everything solved by phone. To think that they do not have people take more than half an hour to assist you.
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Gabriela Miranda on Google
★ ★ ★ ★ ★ Pésimo servicio y atención al cliente.
El gerente siempre pierde todos los documentos importantes de los clientes.
Abrir una cuenta en este banco es un suplicio y te hacen perder horas durante días, y su servicio telefónico es aún peor que el de la sucursal.
No dan seguimiento a los problemas que ellos ocasionan a los clientes, y parece que te estuvieran haciendo un favor al abrir una cuenta en este pésimo banco.
Eso sí, todavía no te terminan de abrir la cuenta, cuando sin haberlo permitido, ya te están hablando para ofrecerte seguros.
Es penoso que este sea un banco mexicano.
Terrible service and customer care.
The manager always loses all the important documents of the clients.
Opening an account at this bank is an ordeal and they make you lose hours for days, and their phone service is even worse than that of the branch.
They don't follow up on the problems they cause to customers, and it seems like they were doing you a favor by opening an account at this lousy bank.
Of course, they still have not finished opening the account, when without having allowed it, they are already talking to you to offer you insurance.
It is sad that this is a Mexican bank.
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