Grupo Financiero Banorte Sucursal - 03020 Ciudad de México
2.5/5
★
based on 8 reviews
Contact Grupo Financiero Banorte Sucursal
| Address : | Diag. San Antonio 1205, Narvarte Poniente, Benito Juárez, 03020 Ciudad de México, CDMX, Mexico |
| Website : | https://www.banorte.com/ |
| Categories : |
Bank
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| City : | CDMX |
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Antonio “yathri8” Santos on Google
★ ★ ★ ★ ★ La atención es muy lenta (en verdad MUUUY LENTA) y es común que sin importar la hora, este lleno porque máximo atienden 2 cajeros (as).
Y por cierto, el cajero nunca tiene efectivo.
 The attention is very slow (really VERY SLOW) and it is common that regardless of the time, it is full because they serve 2 ATMs.
And by the way, the cashier never has cash.
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Alejandro Rodriguez on Google
★ ★ ★ ★ ★ Pésimo servicio. Aun con cuenta preferente más de 45 min para No ser atendido. Los ejecutivos son lentos y a nadie le importa el servicio la cliente.
Terrible service. Even with preferred account more than 45 min to not be attended. Executives are slow and nobody cares about customer service.
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Hugo Viveros on Google
★ ★ ★ ★ ★ El peor banco de todos, es nefasto su servicio además de que cobran las comisiones más altas del mercado, cuidado al invertir o contratar cualquier servicio!!
The worst bank of all, their service is disastrous in addition to charging the highest commissions in the market, be careful when investing or hiring any service !!
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Diego Dominguez on Google
★ ★ ★ ★ ★ Hace unos minutos estube ahi y esto fue mi mal fortuna.
Me enviaron una remesa por BanorteMoney (mala idea), espere en linea desde la 3:15pm hasta las 3:57 pm para que me atendieran, la srta. En ventanilla me dijo que necesitaba una copia de mi ife para que ella me diera el dinero de mi remesa, aparte me dijo que eso no garatizaba que me dieran mi dinero porque el tope es 25,000 pesos. Le comente a la srta que no era justo que me pidieran eso porque no contaba con otra hora mas para estar esperando. Ella sinembargo me dijo que no habia problema que ella me atenderia y no tendria que hacer fila, sali rapidamente a buscar una copia para poder recoger MI DINERO. Al regresar el “subgerente” juan quien nego darme su apellido ya habia cerrado la puerta, me dijo que ya no podia entrar. Le dije que solo Sali a sacar una copia y que la srta de la ventanilla dijo que no habia problema. Con un tono condecendiente me dijo que a el no le importaba con quien alla hablado y que el no me iba a dejar pasar. Llevo mucho tiempo esperando cobrar mi remesa, y les aseguro que nunca tendre nada que ver son su banco, y me encargare que TODOS mis conocidos tampoco. LES PROMETO QUE DIFUNDIRE ESTE MENSAJE POR TODAS LAS REDES SOCIALES PARA QUE NADIE HAGA NEGOCIOS CON BANCOS COMO EL DE UDS.
A few minutes ago I was there and this was my bad fortune.
They sent me a remittance through BanorteMoney (bad idea), I waited in line from 3:15 p.m. to 3:57 p.m. to be served, Miss. At the window she told me that I needed a copy of my ife so that she could give me the money from my consignment, besides she told me that that did not guarantee that they would give me my money because the cap is 25,000 pesos. I told the lady that it was not fair to ask me that because I did not have another hour to wait. She told me, however, that there was no problem that she would attend to me and I would not have to stand in line. I quickly went to look for a copy to be able to collect MY MONEY. When the “assistant manager” returned, Juan who refused to give me his last name had already closed the door, told me that he could no longer enter. I told him that I only went out to get a copy and that the lady at the window said there was no problem. With a convincing tone, he told me that he didn't care who he talked to and that he wouldn't let me pass. I have been waiting for a long time to collect my remittance, and I assure you that I will never have anything to do with it is your bank, and I will take care that ALL my acquaintances either. I PROMISE YOU TO DISSEMPT THIS MESSAGE FOR ALL THE SOCIAL NETWORKS SO THAT NOBODY DOES BUSINESS WITH BANKS LIKE YOU.
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Victor Calleja on Google
★ ★ ★ ★ ★ Hoy en ventanilla me dieron un billete de 500 falso y al reportarlo con la gerente me dijo que no podia hacer nada y que probablemente yo inserte el billete falso!
Tengan cuidado con esta sucursal!!
Today at the window they gave me a counterfeit 500 bill and when I reported it to the manager he told me that there was nothing I could do and that I would probably insert the counterfeit ticket!
Be careful with this branch !!
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Edgar Esparza on Google
★ ★ ★ ★ ★ Pésimo servicio en ventanillas, tanto los cajeros como la cajera que están ahí te ponen una mala cara y nunca te apoyan de acuerdo al servicio que necesitas. Hoy hay bastante gente y de verdad no puedo creer que sólo UNA caja de cuatro esten funcionando. Si no quieren ir a trabajar mejor no trabajen. Personas como ustedes sobran.
Lousy service in windows, both the cashiers and the cashier who are there put a bad face and never support you according to the service you need. Today there are quite a few people and I really can't believe that only ONE box of four is working. If you don't want to go to work better, don't work. People like you are left over.
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Bb López on Google
★ ★ ★ ★ ★ Muy mala atención
Un solo cajero para atender la mayoría de las veces y son muy groseros
La verdad deberían renovar todo no solo la sucursal y colocar mas cajeros las esperas son largisimaaaaaaaaaaaaaaaaas
Very bad attention
A single cashier to attend most of the time and they are very rude
The truth should renew everything, not just the branch and place more ATMs, the waits are very long! Aaaaaaaaaaaaaaaas
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Francisco Emmanuelle Regino Morales on Google
★ ★ ★ ★ ★ Pésimo servicio, solo un cajero funciona y una ventanilla funciona en todo el día y van super lentos en atender a las personas.
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