Grupo Financiero Banorte Sucursal - 44140 Guadalajara

Name: Grupo Financiero Banorte Sucursal - 44140 Guadalajara
Address: Av. Ignacio L. Vallarta 2248, Americana, 44140 Guadalajara, Jal., Mexico, Jal.

1.9/5 ★ based on 8 reviews

Contact Grupo Financiero Banorte Sucursal

Address :	Av. Ignacio L. Vallarta 2248, Americana, 44140 Guadalajara, Jal., Mexico
Phone :	📞 +789
Website :	https://www.banorte.com/
Categories :	Bank ,
City :	Jal.

Av. Ignacio L. Vallarta 2248, Americana, 44140 Guadalajara, Jal., Mexico

Best Bank in Mexico

M	Mc Anna on Google ★ ★ ★ ★ ★ Pésimo servicio, tardan años en atender y después de hacerte esperar más de 45 min, no te ayudan en nada porque se les "olvido" mencionarte información importante para hacerte el trámite. Es recurrente, una vez me dijeron al teléfono que fuera para activar mi app del banco y curiosamente no se pudo porque para mi tipo de cuenta no aplicaba. Otra que necesitaba ir a mi sucursal de origen para ese preciso trámite que me pidieron ir. No pueden dar esa información antes?? Ya voy a cerrar todas mis cuentas con este banco. Hoy me tocó que hasta una de las trabajadoras se dio cuenta y le pregunto a un señor que llevaba mas de una hora ahí que necesitaba porque no llamaban su ficha. Bad service, take years to attend and after making you wait for more than 45 minutes, they do not help you at all because you "forgot" to mention important information to do the process. It is recurrent, once I was told on the phone to go to activate my bank app and curiously it was not possible because my account type did not apply. Another one that needed to go to my branch of origin for that precise procedure that they asked me to go to. Can not give that information before? I'm going to close all my accounts with this bank. Today it was my turn that even one of the workers noticed and asked a man who had been there for more than an hour because he did not call his file.
M	Manuel Checa on Google ★ ★ ★ ★ ★ Hace seis meses uno de los cajeros automáticos de esta sucursal no me dio seis mil pesos que pedí retirar, pero sí registró el retiro. El reporte, después de 20 días, salió en contra del cliente (o sea yo)... El martes 14 de mayo del presente año, hice un depósito, a tarjeta, en este cajero y después del nip y pedir en dinero, el cajero se apagó y se "comió" mi dinero y mi tarjeta... La tarjeta me la expusieron, pero el dinero, como es su costumbre, la investigación falló contra el cliente (o sea yo otra vez)... Six months ago one of the ATMs in this branch did not give me six thousand pesos that I asked to withdraw, but it did record the withdrawal. The report, after 20 days, went against the client (that is me) ... On Tuesday, May 14 of this year, I made a deposit, a card, in this ATM and after the PIN and ask for money, the Cashier went off and "ate" my money and my card ... The card was presented to me, but the money, as is his custom, the investigation failed against the client (that is me again) ...
V	Vero Madrig on Google ★ ★ ★ ★ ★ Terrible servicio. Llegue me dieron mi turno, la cajera me informa que para el pago que haría debería retirar el dinero de cajero, que fuera y no tomará turno. Salgo y al regresar el guardia me cierra la puerta en la cara porque ya eran las 4. La señora gerente con muy poco criterio no me permite la entrada y la cajera le hago señas para lo que me dice que espere pero en realidad nunca pensaba ayudarme. Aún había gente adentro y bueno me expusieron al traer dinero que estaba pensado para un pago. Lo terminé resolviendo con Banamex. Cuando vuelvo a esa sucursal? NUNCA. Terrible service. I arrived they gave me my turn, the cashier informs me that for the payment that I would make, I would have to withdraw the cash from the cashier, to go and take no turn. I go out and when I return the guard closes the door in my face because it was already 4 o'clock. The manager with very little discretion does not allow me to enter and the cashier I signal her to what she tells me to wait but in reality she never thought to help me . There were still people inside and well they exposed me by bringing money that was intended for a payment. I ended up solving it with Banamex. When do I go back to that branch? NEVER.
E	Ere M on Google ★ ★ ★ ★ ★ Fui para hacer un trámite de apertura de cuenta y me tuvieron en espera más de 30 minutos, pasaban turnos y turnos pero el mio no, observe que ya habían pasado todas las personas que estaban cuando llegue y nada; también me di cuenta que los ejecutivos comenzaron a pasar con ellos personas que no habían sido llamadas por el turno, fue cuando decidí preguntarle a uno de los ejecutivos, (un chico joven, delgado y de lentes) y de manera muy grosera me dijo que siguiera esperando, obvio ya estaba molesta y le dije que me iría otro banco y en tono burlón me dijo, "como quiera, bye". Por favor, necesitan revisar mejor al personal que contratan, si sus métodos son lentos o no eficientes y encima de todo tienen a personal grosero, es muy desagradable. I went to do an account opening procedure and they had me waiting for more than 30 minutes, they took turns and shifts but mine did not, I noticed that all the people who were there when they arrived and nothing had passed; I also realized that the executives began to spend with them people who had not been called in turn, it was when I decided to ask one of the executives, (a young, thin and lensy boy) and very rudely told me that I kept waiting, obviously I was already upset and told him that I would leave another bank and in a mocking tone he told me, "Anyway, bye". Please, they need to better review the staff they hire, if their methods are slow or not efficient and above all they have rude staff, it is very unpleasant.
C	Carlos Pinedo on Google ★ ★ ★ ★ ★ No me atendieron porque faltaban 20 minutos para que cerraran. Quería abrir una cuenta nueva de nómina y era el único horario en el que yo podía ir por mi trabajo. Muy mala experiencia. They did not attend to me because they were 20 minutes before they closed. I wanted to open a new payroll account and it was the only time that I could go to work. Very bad experience.
d	dulce panduro on Google ★ ★ ★ ★ ★ Hay que seguir las instrucciones para pedir turno, es necesario llevar smartphone para el turno pues tienen que escanear código Qr. You have to follow the instructions to ask for a shift, it is necessary to bring a smartphone for the shift because they have to scan a Qr code.
D	DoniLaGringaLoca Goesch on Google ★ ★ ★ ★ ★ This Bank has very little parking and it does have handicap parking but just one lane
M	Miguel Ochoa on Google ★ ★ ★ ★ ★ The worst bank I have ever visited in my life, the manager lady is the most ignorant of all about the rules that apply to pick up money that was sent to me from the us. All I need everywhere else is just the code and passport, but this lady insisted that I also needed a Resident card, because the us passport wasn’t good because they had no way to check if it was good or not. and the cashiers and workers are in the same situation, I guess everything comes down from the lack of leadership from the top.