GRUPO JAROCHOS SA DE CV - 24100 Cd del Carmen

The meat is very good but it takes a lot of organization to take the orders

Terrible service and terrible customer service

I find everything for my business and at the best price. You can make your order by phone and just go to pay and collect.

It has happened twice now: I ask for a type of meat and they sell me something else. I ordered pork shoulder and they sold me beef. (And I was asked twice, if it was pork and the butcher answered yes) I want to buy half a boneless chicken breast and they tell me that it is very little, that they cannot sell it. What a bad service !!!

Good service, they almost always have good quality meat

There is no complaint about the product, everything is fine with the product. The detail is that the Jarochos company having so much money, it does not start to think about its staff and its clientele, about hiring a person and being at the forefront organizing the clients who arrive because today that I was all enter wherever they want And there is an agglomeration inside the establishment that not even its employees put order, to continue with the protocol of the Ministry of Health like this We are never going to fight the Virus (COVID-19) I think the only thing that interests the company is to sell and it does not take care of your staff who, thanks to them, run your business and much less take care of your customers who are the ones who buy your product

I went to buy string cheese and meats for the week, I took it home and everything settled in the cold and is removed according to how it is required, this was on the 11th, on the 14th when removing the string cheese, We realized that it had like mold or some nehra streaks but it was not possible to take it immediately to the Jarochos to request the change due to our activities, today the 15th was taken to where it had been bought in the Periferica branch and asked to speak with the manager who Luckily it turned out to be the same one that had charged me and that it was in the box the day I bought, I heard what Luis told him, I told him that he had the cheese he had, and he told me that there was nothing to do, that he could not give me . Ora solution, I asked to speak with the manager, he told me it was him, for this he already had others ready to take me out of the store because I was asking for a refund, another told me to be quiet, and Luis told me to leave the store, so I asked to speak with the general manager of the Los Jarochos butchery and they told me right now the accountant is coming, I saw that they spoke on the phone and that I should wait, after a while 2 security people showed up dw 1.80 approximately dw height and asked who it is, the employees and Luis They pointed out to me and the 2 people with their bibs and in order to intimidate me told me what their problem was, I was waiting for the accountant, the manager, and on the contrary they sent me to the so-called security personnel to get me out of the store and another Employee yav wanted to hit me, finally the security officers told me in a low voice, go away, here there are no changes or refunds, I can advise you, imagine fellow citizen this is the solution of the Jarochos, or calm down and you Are you going with your product? Doubtful or we will take you out at any place, and this cannot be, this has to intervene some professional authority to verify or cofwpris but it cannot be done like that, what would have happened if I started with another attitude dwfwndiendo my right or answering dw ptea fprma, I leave it to your criteria and opinions.

In the branch of the clock (Av. Peripheral) terrible attention, all the butchers talking and they were not attending, my wife and I got in because it was raining and they have a downspout at the entrance, the butchers scolded us because we got in through the exit door my wife asked for the meat and the butcher continued scolding her, my wife told him stop scolding me and send me away, we no longer buy the meat for the week, we went to pay I went to the door and another lady who I was in the chicken meat area, he approached the cashier and pointing his finger at me told me to get out, my wife told him that it was raining, that the PVC is dripping from the water, that we were wearing face masks that we are keeping the healthy distance that they will better charge us to get out instead of attacking us. Really lousy service. And the butchers still make fun of the customers. I with NO RETURN is more than enough.