Grupo Optico Italiano - 03310 Benito Juarez
3/5
★
based on 2 reviews
Contact Grupo Optico Italiano
Address : | Av. Universidad 740, Sta Cruz Atoyac, Benito Juárez, 03310 Benito Juarez, CDMX, Mexico |
Phone : | 📞 + |
Categories : |
Optician
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City : | CDMX |
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Andrea Salazar on Google
★ ★ ★ ★ ★ |
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Carla Aguirre on Google
★ ★ ★ ★ ★ compré unos lentes marca OVO en enero 2019 con la información que eran especiales porque no se rompían y eran muy flexibles el día de ayer se rompió una patita al quitarme la blusa, fuí para que lo arreglaron y comentaron que no tenían garantía y que tendría que comprar otro armazón, que ya le había pasado a otra clienta y el corporativo Grupo Optico Italiano no había autorizado la reposición a pesar de que es una de las gracias de estos lentes por lo que un fraude total.
he tratado de hablar a la empresa y nadie contesta. los empleados aquí en Puebla me comentan que así son y que no dan la cara ante estas quejas. voy a ir a la Profeco pero les advierto al públlico que tengan cuidado de comprar en estas tiendas fraudalientas que ofrecen productos que no van a cumplir con lo que están ofertando.
que patética empresa que hasta sus propios empleados reconocen que no son serios en este tipo de reclamos.
I bought some OVO glasses in January 2019 with the information that they were special because they did not break and they were very flexible yesterday broke a leg when I took off my blouse, I went to have it fixed and they commented that they had no guarantee and that I would have to buy another frame, which had already happened to another client and the corporate Italian Optical Group had not authorized the replacement even though it is one of the thanks of these lenses so a total fraud.
I have tried to speak to the company and nobody answers. the employees here in Puebla tell me that they are and that they do not face these complaints. I will go to the Profeco but I warn the public to be careful to buy in these fragrant shops that offer products that will not comply with what they are offering.
That pathetic company that even its own employees recognize that they are not serious in this type of claims.
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