Grupo Profusa - 52787 Naucalpan de Juárez

I bought in the second stage and I really liked a good one, the development is super quiet.

The experience with them has been regrettable, as a construction company they do not respond to the promises they make to their clients. We bought a condo with them and the service experience has been deplorable.

The houses are very nice, the spaces are well used, although they are still in the works, it is clear that the subdivision is nice, I think it is a better option to buy an apartment.

Too many hidden vices in the houses and subdivision in Puerta del RÍO. On New road to Huixquilucan no 29 (Hydraulic. Electric, there are no pipelines for Telmex, floods, cistern, little water pressure, too big boiler, there is no stationary gas tank, etc etc Fraud in the individualization of the water, they charged us 22,000 pesos in Aguas de Huixquilucsn at the time of signing at the Notary or there was no signature and they gave us a receipt with debts from 2013 to 2018 of fines, surcharges and parts and repairs. And there is no water intake in the entire subdivision. They fill the collective tank with water pipes, And in gas they promise us Natural Gas they install $ 4,500 there is no Natural Gas network and they put Lp gas with arbitrary charge and in an installation that is Natural Gas. And there is a very serious slope that puts people at risk because it was not regulated and above it has neither retaining walls, nor gutter and it is a fall of 30mts, there was already a landslide and there is a part with a fall of sewage from the town the scree. The administration does not respond to the solution of problems either, the owner does not appear in serious cases and leaves it in 3 days a week to a young girl and it was the administration assigned by the construction company And there is an overlap between the construction company that continues to build houses and does not respond adequately to complaints and they are not sufficient in repairs

I bought an apartment with them and I realize how many hidden vices they have. Apart from that, they threaten the residents ... On the other hand, I don't know if they saw that a truck turned over in Jiménez Cantú, THEY DON'T HAVE INSURANCE! They risk thousands of people to save a few dollars and their apartments are really rubbish. Do yourself a favor and don't buy them anything.

Total disappointment, I had to cancel my purchase of an apartment completely because of their contracts so misleading, false or half information, besides that they treat you very contemptuous and arrogant, I totally withdraw to make investments elsewhere.

I would like to report the guards in the parking lot, since around 7:40 they had a very disrespectful and offensive behavior towards me, I pass by every day to go to school and it is not the first time they have done it.

Terrible after-sales service, to issue a letter of instruction for cancellation of domain reservation took 6 months. More than a private company that owes itself to its customers, it seems like the government's employees treat you with the classic "that's how this is and nothing can be done" I hope I never have to deal with them again.