Grupo Promotora Residencial - 77569 Cancún

Terrible telephone attention, first they took time to answer, how 4 attempts and until the fifth they hired, then I ask where I can report problems of the subdivision and in a bad way they tell me that there is not, then I ask who or where, they tell me again that there is no That there are only sales, I ask again where to call, and they left me talking to myself. For a small city like Cancun, subdivision is not bad, but you must have a lack of preparation for the people they hire.

Well, first of all, the whole process is very long, unfortunately they did not give me the credit for other reasons the problem is in the return, the inefficiency of the seller and the lack of communication caused me to continue waiting for my money that they asked me as if I left go without paying at the beginning of September 2020. That's right, we are in January 2021 and nothing that they return it to me, they bring me back and forth and each one of the departments fights like in hunger games, I do not doubt the quality of the properties alone that the lack of professionalism by the company leaves much to be desired. If you like, you can contact me with pleasure, I will give you more details of what happened.

My experience of buying a house with a developer was very unpleasant 1 - they have declined in the quality of their homes 2 -some sellers lack ethics and are unprofessional, especially Mrs. Vanessa, since in order to close her sale she promises things that she does not fulfill as discount vouchers and it is not clear at the time of showing the differences in space of the sample house with the house that they deliver specifically from the backyard, it turns out that the sample house has a large patio compared to the houses that deliver and the wall finishes They are smooth and well finished in a sample house and Not in houses for sale the house that they gave me has many details of poor construction, apparently they do not supervise the works because with a light rain it fills with water because the floor slopes inwards and the humidity is a lot the paint is of poor quality the walls are full of balls the smithy is poorly placed and of poor quality and the promoter when giving you up makes you struggle to correct their errors or hidden defects take time to fix them, definitely a very bad experience I am sorry to buy a house because today it is not solved, no arrangements are made with the company If you are going to buy a house look very well at the details because they deteriorate in a way accelerated

Excellent!!!! Claudia Cachón once again gave us very good attention and resolved our needs and doubts.

We are happy with the houses of this company. Each new stage they open is better and safer.

Executives very well prepared for advice and information as well as for the tour of the sample houses. Excellent treatment, responsibility, punctuality, kindness and security in the sanitation protocols.

Excellent place to live, except for the prices and square meters of the houses, are very expensive. But if you have the economic solvency this is great. The houses are single-family means that you can modify to your liking. The sellers are very friendly.