Grupo Securitas México, S.A. De C.V. - 11850 Monterrey

Execlent

Bad work experience by supervisors

Are. very eyelets

Rude, unwilling to help, unable to understand when an older person is in need of help and cannot understand the advisor's instructions

Good afternoon . Securitas is the private security company that bets on driving you according to the labor legal framework in Mexico. Not without first observing the ancient dirty practices of middle managers and regional leaders who, far from being consistent in the practical theory and promotion of universal values, it is well known that they operate with the aforementioned practices such as: harassing female officers to have love affairs and not be like this report them to the regional chiefs so that they can change them services with less to suit their bargaining interests between these two hierarchical levels, in addition, it is not convenient for them when a worker defends his rights to which he is harassed at work until, by his own decision, he abandons his job, which consists of putting abuses without No reason whatsoever, not paying him dial by mistake overtime, setting responsibilities for him, such as sleeping in the service without being like this, in addition to the very usual change to less compensation for post to mention some of the innumerable tests to harass the officers It should not be possible, but it is that in this company, people who are barely legible in their writing are rewarded with middle management positions, to the most irresponsible and ruthless; which receive a salary of $ 2,800 while the officer earns just $ 1,200, being that the second is the one who performs the work and works sixty hours a week and the chief of service and shift work from 8 a.m. to 5:00 p.m., Monday through Friday And this marks the economic and quality difference of the service provided to the client since they only command how God illuminates them without specific preparation as they should.

Bad experience, everything starts with the seller named Oscar R. (I do not put the last name to avoid morally damaging his image) where he tells us that the contract is for 36 months but that at the end of the first 12 months you can cancel without penalty. It's false, I have an email sent to me by Juan J. who is part of the facilities team saying that the contract is mandatory for 36 months. The service itself is very bad, they left the installation unfinished for 9 days, what things don't they tell you? 1) They do not tell you that if you do not hire them with a cell phone chip they are not responsible for the failures of the alarm. That is, if someone from the street cuts your internet signal, it is very viable because 98% of internet companies provide their service with optimal fiber cables, they wash their hands. Other companies like ADT even recommend which internet providers you should have and that with that they take responsibility. That is, they omit information to later sell you an additional service, denying the customer their right to be informed in order to make a purchase decision. 2) They look bad on the installation dates and times. 3) In at least 2 occasions they were to try to complete an installation process without any success ... that makes you think very seriously about the company's ability to provide you with security. 4) At the end, a supposed lawyer tells you (understand yourself a lawyer) who tells you that there is no problem that if they did not install the service as it should be, they canceled it that they are a serious company. To this day they still do not want to accept the cancellation since they are the ones who have not complied. 5) The service is terrible on their line, nobody answers you, in fact in the presence of 2 employees of them I showed them by marking how the calls are cut. They are all in Home Office, but the way they work makes you seriously doubt their professionalism. Conclusion think carefully if you want to have such a service. I have all the evidence, in fact my cell phone records calls and I have all the evidence of the very different versions that have been given. I regret having contracted with this company that DOES NOT WORK IN GOOD FAITH.