Grupo Tenerife Puerto Vallarta - 63738 Mezcales

4.4/5 based on 8 reviews

Contact Grupo Tenerife Puerto Vallarta

Address :

Carretera Tepic-Puerto Vallarta #235 Tondoroque, 63738 Mezcales, Nay., Mexico

Phone : 📞 +9888
Website : https://www.puertovallarta.grupotenerife.com/
Categories :
City : Nay.

A
Antonio Flores on Google

Exelente services all cliente muy hamable el persona exelente
Excellent services to all customer very friendly the excellent person
j
johedz hernandez on Google

Muy buen servicio , excelentes materiales
Very good service, excellent materials
J
José Olmedo on Google

Siendo cliente en Guadalajara, acudo a su sucursal de mezcales esperando que la experiencia de compra sea la misma y error. La persona que contesta el teléfono siempre es amable pero el vendedor cero empatico y cordial. Para empezar hizo mi cotización sin ganas, con errores en la información que le proporcione. Todo el proceso no compra nunca fue cortes, la comunicación fue por WhatsApp. Nunca le proporcione una dirección de entrega y al pasarle la que sería me dice que ya estaba programado en ruta, o sea como? Por fin se entregan las placas de mármol y las entrega quebradas, no se quizo hacer responsable diciendo que fue en el camino y que mi cotización decía que no incluía entrega y que casi casi me lo hizo de favor, todo lo contrario decía la cotización. Jamás volvería a ese lugar y menos con ese personal.
Being a customer in Guadalajara, I go to their mezcal branch hoping that the purchase experience will be the same and mistake. The person who answers the phone is always friendly but the seller is zero empathetic and cordial. To begin with, he reluctantly made my quote, with errors in the information I provided. The entire purchase process was never interrupted, the communication was by WhatsApp. I never gave him a delivery address and when I gave him what it would be, he told me that it was already scheduled on the route, that is, how? Finally the marble slabs are delivered and the broken deliveries, he did not want to be responsible saying that it was on the way and that my quote said that it did not include delivery and that he almost did it for me, quite the opposite the quote said. I would never go back to that place and less with that staff.
K
Knight Amor on Google

They have just what I was looking for. Lots of selection.
T
Tony Kwok on Google

Helpful staff and a good selection of stone to browse through. They only sell stone. They don't fabricate.
C
Chuck Smirti on Google

A good reputable business for expats to go to. I just purchased Granite for my new kitchen and two new bathrooms at a very fair price
E
Elena Pustovalova on Google

Ordered 3 slabs on Monday. Was promised to have them delivered on Wednesday. Wednesday is here - no marble, Thursday - no marble. I call Diana - the salesperson - no answer. Friday is here - no marble, no calls back. Later, a text message from a salesperson with a slime excuse - “I didn’t feel really well, that’s why the marble was not delivered. Do you want it Saturday or Monday.?” Of course, I asked for Saturday. Saturday is here - no marble. All the plans for the workers and scheduling were down the toilet this week only because this business is not taking seriously it’s customers. I got a couple of times marble from Italmex - great experience, always deliver when they promise. Unfortunately I ordered at Tenerife this time just to support the business( by my designer’s recommendation ). Very bad decision. Not coming back. I have 400sq m more of marble to order. These guys lost their potential profit only because of their nasty attitude toward the customer.
T
Talk Therapy on Google

Wonderful business to deal with. We where very impressed and pleased with the service provided by both Carlos and Ricardo. They provided detailed information on all the different options and where very accomaditing on the many visits we made before selection our grantie. Additionally as we dont speak spanish they helped us find an installer and the day the installer came, so did Ricoardo appear to provide translation service. Very good customer sevice. Pat and Lucy

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