Grupo Zeta Gas - 97288 Mérida

Terrible service, they change your gas tank and give you the most rusty ones, and when they return to change it, they no longer give you the service because it is rusty and still showing that they were the ones from the previous service.

Train their tanks and although we see them deteriorated we trust their word that they are good and then they do not want to take them because they are in such bad condition. Their conduct as a company is infamous. Poor employees who have to endure so much disagreement and complaint.

Twice in a row the gas in my tank took me 10 days, so this time I wanted to weigh the tank they brought me to find out how many kilos they were giving me, but to my surprise the delivery man flatly refused that because his company z gas took them prohibits and he almost left with his truck on 505, this only confirms that they are blatantly stealing from us, what a pity that corruption does not abandon us

Very bad service I ask for a service, the delivery man arrives, checks the tank and comments that due to new policies they are already checking them, finding that the tank needs change, he does not make the change, he asks me to report it with the ticket, I mark the call center, terrible service disrespectful and lack of urgent training since they cannot solve a problem, they give me another telephone number and without a solution because their lines are crossed this is what the same employee tells me they give me another number that still does not give a solution since the manager left to eat and the client waiting for a solution that nobody gives him. Keep your ticket since they as a company do not comment on this at the time of the sale and check the tank since they sell them to you damaged

Terrible service. They brought me bad tanks more than 4 times, and every time they ran out and I asked for another one, the truck would arrive and they didn't want to take the tank because it was in bad shape (although it was they who left it) and they made me wait, send a report and had to wait 3 days without gas for the situation to be resolved. I don't recommend it at all...

They are thieves, terrible customer service, those who answer the phones and whatsapp are rude, DO NOT buy in this gas station, they are selling less product in the cylinders and when you want to make a claim they ask you for at least 4 previous notes, it is absurd and advantageous for them, nobody gives you a solution to anything and they are incompetent people who "serve" the client. They should be ashamed.

Terrible service. I waited a whole day for the gas to be delivered and they never came. I dialed on the phone several times and they told me that in the course of the day and evening they would arrive. At 8:30 pm I returned and dialed and they told me that the gas would not come on because the truck that supplies it ran out early, and that if I wanted they could schedule me the next day. They also supply incomplete gas. Terrible service