Guilermo Prieto y Cia S.A. de C.V. - 03020 Ciudad de México

Excellent attention, I went for a procedure. All people take care of themselves and take care of you.

Unfortunately I read the comments too late ... But I will share my terrible experience which is real and similar to the previous comments But first of all I think it is not to generalize to the entire agency (sales, spare parts, mechanics etc.) Sometimes the problem is only a corrupt individual, but unfortunately they are a company and because of a head that they give the position above it makes it stay to all the others bad and to the same reputation of said company My bad experience was with the maintenance service to my truck, I went to change the cap where the radiator hose enters (broken hose) I know that the cost is not cheap for the type of truck among other things But it makes me something incuente That the cost for the repair of said hose would come out at $ 17,800.00 I mean, how do they think that is the cost when quoting the new radiator is approx. From $ 3,500. 00 new new complete I do not know in which head it is possible to charge $ 17 just for putting it it makes me a tremendous stupidity I know that by protocols they must replace the parts with new ones but for a hose charge that I know that maybe my comment like everyone else will just let it be ignored and the corruption will continue as long as they continue to generate money But I wish the same agency for its own reputation could put letters in the matter since its reputation and professionalism is what it gets on trial Not the person who is sitting at a desk alone stealing and taking his supposed job Viva Mi México Lindo

The only vendor who was just watching how people pass without any intention of attending. When reports are requested, he has no disposition even when it is bad, it is understood that he is attending to his son who is in the branch, he does not even want to get up from his chair. It also gives the printed information. one of the worst branches

In preparation for a road trip, I took my car to this agency, as I always had. Upon reaching my destination, my car began to fail. I took it to an independent mechanic who was highly recommended to me. There, in front of my eyes, he began to review the supposed “maintenance”: air filter, spark plugs, oil… everything was old. Not only did he accuse the use of the last interval between services: they had never done anything to him. I always keep the service vouchers, so we continued to inspect other “fixes” that were supposed to have been made at this agency. Any. Everything had only been "patched" and half fixed. They not only scammed me, they also jeopardized my integrity. Now, I am faced with a number of costly repairs, thanks to this gang of scammers. Hopefully with the restructuring proposed by Stellantis, they will lose the concession. So be very careful with these people. Not only will they lose their money, their safety will also be compromised.

Last week I took my 2019 Jeep Compass in for service and was very pleased with the personal attention and my car feels like new. Thank you Mr. Pedro for your kindness and attention.

Compared to other dealerships and other brands that feel we don't deserve them (cough cough Toyota) the treatment and the guide to quote cars was a very pleasant experience. Especially thanks to Miguel Fuentes, he treated us excellent. I suggest that if you are going to see cars, make an appointment through WhatsApp so that they assign you an agent and it is a better experience.