Hacienda de San Antonio - 28463 Colima

Wow!!!!

3 years ago.

Great luxury resort

Nice place, where you can breath peace and calm. Not accessible for any pocket. Very exclusive place. Ideal to forget of everything and everyones.

We went for a wedding. The Hacienda hadn't been very busy for several months prior. We were told (afterwards) from the staff, that they were told it was okay, a wedding was booking the entire place, and they would make up in the losses over the past months. When you are a guest there, you are charged for 3 meals a day, whether you eat it or not (at their $75 a plate rates), activities that we were told were included, were at last minute charged to our bill. Checking out, the entire wedding party was shocked when our bills were double (and sometimes triple) than was negotiated when we booked. The grounds are breathtaking, staff is extremely friendly, It would have been amazing had the owners been honest with the true expense to stay as a paying customer (not a free stay they give to people who write for the travel blogs). No one likes to go from an amazing experience to being ripped off. If you go, get everything in writing, and bring copies with you. Make sure you specify your meals in advance, what you will and will not pay for. If you do all that, you should have an amazing time~ Stayed May 2015, traveled with family

We had scheduling issues. General Manager, Doris, never took the time to speak with us. Staff is young inexperienced and overwhelmed. Clearly a management issue!

The best experience we’ve had and we’re dreaming to return soon :)

One of the best stays I’ve ever had. Great experience, the staff is very friendly and attentive.