Hacienda Paradise by Xperience Hotels - 77710 Playa del Carmen

4.3/5 based on 8 reviews

Contact Hacienda Paradise by Xperience Hotels

Address :

Avenida 10 Nte. entre calles 20 y 22 Centro, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico

Phone : 📞 +98898
Website : https://www.xperiencehotelsresorts.com/hacienda-paradise-boutique-en-playa-del-carmen/%3Fpartner%3D7866utm_source%3Dgoogle%26utm_medium%3Dorganic%26utm_campaign%3DMyBusiness%26utm
Categories :
City : Q.R.
Description : Informal property offering a spa, an outdoor pool & complimentary breakfast, plus a restaurant.

Avenida 10 Nte. entre calles 20 y 22 Centro, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico
S
Slobodan Mitrov on Google

Nice hotel, value for the money, what is important the rooms are cleaned every day, some small details missing like to old furniture, no adapter for EU plugs.
J
Joy Valerie on Google

I came here for a pottery class with Mars Friday afternoon and it was so peaceful. 1000% recommend taking his class .
C
C. M. on Google

It's nice, but we spent all night with no AC. Condenser needed more freon, but not even after adding more (yhe following morning) it cooled off enough. We were only able to spend 1 night there.
J
Josue Polanco on Google

Super close to 5th Ave, about 1 min away. And about 5-10 min walk to a decent area on the beach. Super basic room. There's pool, AC and refrigerator there. Make sure to book online and there's "free breakfast" (toast with butter/ jam and coffee/juice) in the morning, right across the street. Staff is cool, tho a little forgetful at times
A
Aleksandra on Google

Awful experience, I'm speechless. Housekeeping stole me 50 Euro. On reception they didn't do anything about that. They all work together, it's organized criminal. I have traveled a lot, this is first time to happen this. Don't go there, they are bunch of thieves!
I
Ivana Lisanin on Google

Room service stole me 100 Euro. I have traveled at so many poor countries and always everything was good. It's a big shame for the hotel and employees who work there to steal from guests. Avoid this miserable hotel!!!
F
Filip Kostovski (Phoellix K) on Google

Read the negative reviews and you won't have any surprises. Yes, the wi-fi can be slow at times, some doors can be closed with a bit of force, the furniture is outdated and the breakfast can be bland, but only on the first day. If you are aware of this you'll have an easy stay. The staff is very friendly, (shout out to Fernando !), the breakfast restaurant offers multiple options after your first day (most are tasty and good), the pool is clean and the rooms get cleaned on a daily basis, which is great. Also, the location is perfect, close to great beaches (Mamita's) right next to the fifth and close to supermarkets and great food joints. And for those concerned about security, you have a digital safe with a 4-digit PIN. We never had any issues keeping our valuables there !
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David Bainbridge on Google

This hotel is well-located on 10th avenue, with Freaky Tiki just across the road, together with the cheese shop. They are still getting up to speed after the pandemic with rooms being progressively refurbished. I was in room 29 which needs better water pressure, a new a/c unit and replacement doors on the balcony. However, i liked the oasis feel, and enjoyed the trees and the pool. The staff were very friendly and helpful too, and clearly doing their best. The bed was excellent too. Breakfast was across the road at Maison Pierre. It was coffee, a small plate of fruit, two slices of bread, some jam, and a tiny portion of butter. Not much, but many other options are available close by. Anyway, i just wanted a bed close to the dive shop i am using and it has done the job well.

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