Hall Microcomputadoras - 44130 Guadalajara

Terrible Service, take my Cell phone for warranty, it is totally new. The buttons stopped working, they just restarted it and the equipment already works but they charge me 450 pesos to be able to take the equipment, they are a thief, according to them that the software does not come under warranty, do not even think about going,

Bad experience, I took my iMac to review and they told me that they charged 500 pesos for diagnosis, which I thought was fine, because I needed to be told that I had (the computer suddenly turned off). They had it for 15 days and I never had an answer, when the technician finally answered the phone he asked me to leave them for 15 days more than because I had not presented any fault. After a month, I went to get an explanation, they told me that they still did not know what I had, that they did not detect the fault (it seems to me that they did not use it, that is why I did not present the fault). I told them that it did not seem fair to pay them the diagnosis, because in reality they were not giving me a diagnosis, they only told me after a month, we don't know if you want to leave it longer (that is, I need the machine). After arguing with a technician, they "did me the favor" of charging me only half of the diagnosis, translation they charged me 250 pesos for keeping it for a month without reviewing anything. The same day that I picked it up, and installed it in my house, it presented the fault again, which means that they never used it. In the end, I solved the problem by myself, thanks for nothing

Very bad service, I took my cell phone there since it appears as an authorized Apple dealer, I took it for battery problems and according to them they did not open it and they returned it to me with the screen detached, the start button they broke it and that from the start since I had to take it to another place to have it fixed, so I still don't know if it was damaged from something else. Very bad attention from the secretary or receptionist, the technicians do not come out to show their faces or say what they did. Or that he has the phone, I had to dial so that they would tell me the status of my cell phone and in the end I chose to go for it and take it to another place. And when I asked for answers, the receptionist told me to tell the truth and that I had already taken him to another place before taking him with them, telling me a liar and that they would not take care of anything, since obviously I had not taken him to another place , since I was looking for something reliable and that was an authorized dealer. It disappoints me since directly from the Apple page it appears that we take it there and a confident one takes it waiting for a good treatment and more than anything that they repair the phone and that the opposite happens.

I don't give it less stars because it can't be done. It's a lousy place, I wish I had read all the reviews before bringing my gear. The receptionist never has a clue of anything. In the three calls I made to ask about my equipment, I gave him the serial number and never knew what equipment it was. He kept telling me that they hadn't started working with my laptop because no payment had been made when the payment was more than a week old. The worst thing is that she always answered and as if she were talking to me for the first time, she didn't remember anything and insisted that the payment had not been made. In the end they did not repair my computer, they stayed with the equipment for 3 weeks, and I only lost time and money. DO NOT WASTE YOUR MONEY OR YOUR TIME. Better take it to a Mac store in some place where they have repairs. I hope this review will help someone else so that they do not have the same problems that I had. Best of luck, DO NOT BRING YOUR EQUIPMENT HERE.

Out of disgust, they try to sell you something new instead of applying the guarantee, or charge you for repairs as expensive as the new product, just to sell you