Hampton Inn & Suites by Hilton Aguascalientes - 20349 Aguascalientes

Conveniently located along side highway 45 in the Plaza Boreal complex, security entrance and exit, sanitizer tent entrance going into the hotel, beautiful lobby, beautiful and helpful staff, business center, bar and restaurant, delicious breakfast, state of the art gym on 2nd floor, beautiful rooms, clean, comfortable, safe in each room for your valuables, hotel shuttle from airport, pool and patio ❤??

This hotel is a newer property with a very friendly staff willing to accommodate your needs. They are well situated on the main highway and close to dining and convenience shopping. Excellent, clean room, pet friendly.

It's a beautiful place, clean and good service perfect

Great rooms and good service, also breakfast has a variety of really good eat fresh and hot.

I booked this hotel because it is very close to the airport plus they offer free shuttle. The room was very clean and the beds are super comfortable. I felt at home away from home. The entire staff is courteous and attentive which is a big plus for me. Big shout out to Adrian Munis from Guest Services, he went above and beyond to locate my tennis shoes that I left behind. Being in the same industry myself I know he has a great passion for customer service. Thank you for making my trip even more enjoyable!

Very helpful personnel, they are willing to help you with any situation you might encounter.

I love it! My airflight was delayed and I had to stay for the night. The costumer's service was awesome, rooms are identical to all Hamptons, same smell, same cleanliness, the AC working perfectly, I really enjoyed my stay although wasn't planned.

Booked two nights specifically requesting a bathtub. Celebrated a birthday the first night. Staff was kind to put together a late night table for us with confetti and a happy birthday sign. They also made a nice plate with cake. Food was good. Only ate half to save some for later. Asked it to be brought up to the room since our hands were full with our drinks. Asked two people and both agreed. Over an hour later I went to check and was told it had been tossed. Went to take a bath the first night and the tub drain was broken. They fixed it the next day but I'd someone specifically requests something like that, better be sure it's working. Had my dog with me. The pet area was not maintained, overgrown and cut off from the hotel. The doors connecting the pet area to the pool and lobby were both locked and was told I had to exit the hotel and walk around. There's a nice gym. Equipment worked. The AC was set too hot but locked and unable to change it making working out unpleasant. The way the hotel is situated in the highway, driving from the north is easy but from the south or leaving to go north is a lot of hassle and backtracking. There is one row of shaded parking. When the sun comes up, both days they places cones in each parking spot preventing anyone from using them. And only those spots! I saw no work being done best those spots to justify blocking them both days only while the sun was out. I did use the outdoor pool for a short time before a group of teen girls literally jumped in next to me (there was plenty of space to jump in away from me). It's not heated and wasn't the cleanest either but it was usable. Upon arrival, was missing shampoo in the room and asked for an extra toothpaste and they had none both nights. Overall it wasn't the best and wasn't the worst experience, especially for the price. It's a half hour from Aguascalientes so doubt I'd return.