HDI Seguros San Luis Potosí - 78240 San Luis

Terrible service the agency does not give me the car because HDI does not send payment mail for more than a week and to top it off HDI does not answer calls or emails because they do not work on Saturdays

Terrible Insurance Company Your client had to wait for his adjuster for more than 3 hours. (Do not think of crashing on Sunday or holidays because it could be longer) Then the HDI company accepted that I would pay the damage to my car, but that they do not have a workshop to repair damages to third parties, they only make up the damages of the cars of their clients and that to us the affected ones value us the damage and that they give us the payment according to criterion valuation of them. So if you think so and do not do it as you want. Accept this condition and it's been more than a month and I have not received the payment to compose my car, the offices are pure turns, and no one is responsible for anything. Conclusion: • If you are going to hire your insurance with this company, think twice • If you are affected and the person in charge is with this HDI company, do not accept their conditions and they will pay you or tell you to which workshop you take the car to compose at that moment, otherwise you will suffer several headaches with these incompetent people who work in this HDI insurer. Claim Number: 30671 Policy Number: 866414 This in San Luis Potosí

I am waiting for my policy of major medical expenses, they are taking time to give me the renewal. I HAVE BEEN PAYING FOR 10 YEARS AND I HAVE NEVER NEEDED IT AND NOW, THE AGENT IS URGENT TO ME, DOES NOT GIVE IT TO ME AND DOES NOT ANSWER THE PHONE. WHAT IS IT ABOUT..?

Terrible, extremely slow service, the repair of my vehicle was of poor quality, bordering on fraud, after a year my accident happened they have not been able to properly repair my vehicle, I have spent wasting time with this insurer, they are definitely disastrous and with a terrible service attitude, especially in the Autopronto you will only find excuses and no solutions. As you will see below, they suggest calling a number or sending mail but that has not helped. Do not hire HDI is terrible.

POOR SERVICE, I am going to post them on networks so that everyone knows that their employees are rude and hang up the phone not to give information about the claims

They do not help you solve anything, without a doubt the worst decision to have insurance with them, they behave in an arrogant way, and they only give you long and zero solutions

Terrible service, they take a long time to arrive, they don't answer the phone, and when they do they send you to another number, they don't answer your questions. They answer with you to send an email and it's the same. DO NOT HIRE HDI. It took two months to deliver the vehicle and in poor condition.

The service was unfortunate, I contracted the Substitute Car option and they did not make it effective for me because Ian did not have cars available ... I borrowed a car from a family member for 4 weeks. In addition, they treated me for the crash I had. And the car was returned to me with a very pronounced bump on one door. That I didn't have it. They invited me to come back again to take care of it and they gave me the keys without working. Now to follow up with CONDUSEF.