Heel Quick - 45136 Zapopan
3.1/5
★
based on 8 reviews
Contact Heel Quick
Address : | Av Sta Margarita 4386-1, Jardín Real, 45136 Zapopan, Jal., Mexico |
Phone : | 📞 +8 |
Categories : | |
City : | Jal. |
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Andrew Alvarez on Google
★ ★ ★ ★ ★ Si lo que requieres es la reparación de una prenda dañada, calzado o maletas y solo tienes poco tiempo; déjame decirte que este es el establecimiento correcto
If what you require is the repair of a damaged garment, footwear or luggage and you only have a short time; let me tell you this is the right establishment
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Lía Castellanos on Google
★ ★ ★ ★ ★ ¡Qué pésima experiencia aquí!
Lleve mi vestido para arreglar porque las cuentas de un tirante se estaban deshilando y los canutillos estaban descuadrados, se supone que deben estar en hileras, y la señora que me atendió me dijo que si se podía hacer (estos fue hace ya 2 semanas) y que si faltaba canutillo me avisaba (deje mi cel) y la 1ra vez que fui a intentar recoger el vestido me dice que no alcanzaron y quedo un huequito que no tenía cuentas y dije bueno, voy a comprarlos y se los llevo aunque eran de un tamaño diferente pero le dije que no importaba, sólo era un pedazo pequeño y usara los más chicos. Y voy hoy a recogerlo (media semana después) y me dice que no tenía la aguja adecuada y tenía que esperar más tarde y me doy cuenta de que había zonas aún con el hilo agudo y que simplemente no había manera/no sabía cómo enderezar o que se vieran bien las hileras chuecas, ya solo me quería ir de ahí porque esa señora parecía no saber lo que estaba haciendo en ese punto en lugar de haberme dicho que no había manera de resolverlo y yo no me quedara con cierta expectativa.
De verdad no se qué estaba pensando esta señora, finalmente le dije que al menos me ayudara a reforzar los hilos porque no quería que se deshilachara de nuevo al llevar a tintorería (cosa que creo pudo haber hecho desde el principio correctamente) y se pone a hacerlo ahí. Me fui muy enojada, solo pagué para irme de ahí, ni siquiera se ve ahí algún supervisor o algo que pudiera responder por esto que considero malísimo trabajo. JAMÁS vuelvo a llevar algo ahí.
What a terrible experience here!
I took my dress to fix because the beads of a brace were fraying and the combs were out of place, they were supposed to be in rows, and the lady who answered me said that if it could be done (this was already 2 weeks ago) and if it was missing canutillo warned me (leave my cel) and the 1st time I went to try to pick up the dress tells me that they did not reach and left a hole that did not have accounts and I said good, I'm going to buy them and I take them even though they were from a different size but I told him that it did not matter, it was just a small piece and he used the smaller ones. And I go today to pick it up (half a week later) and it tells me that I did not have the right needle and had to wait later and I realize that there were areas still with the sharp thread and that there was simply no way / I did not know how to straighten or that the crooked rows looked good, and I just wanted to leave because that lady seemed not to know what she was doing at that point instead of having told me that there was no way to solve it and I did not stay with some expectation.
I really do not know what this lady was thinking, I finally told her to at least help me to reinforce the threads because I did not want her to fray again when taking to dry cleaning (which I think she could have done right from the beginning) and she gets to do it there. I left very angry, I only paid to leave there, not even see some supervisor there or something that could answer for what I consider bad work. I NEVER bring something back there.
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Sara Plascencia on Google
★ ★ ★ ★ ★ No se ni por donde empezar, deje una bolsa a reparacion, me dieron fecha de 8 dias, llevo 4 meses y no me entregan nada, cada semana vengo y estan en el celular jugando, nadie es responsable y llamo para hablar con algun superior y no contestan. Ademas de poco profesionales, irresponsables y rateros.
Evitense la pena, no vengan!
I do not even know where to start, I left a bag for repair, they gave me a date of 8 days, I have been 4 months and they do not give me anything, every week I come and they are on the cell playing, nobody is responsible and I call to speak with a superior and they do not answer. Besides being unprofessional, irresponsible and thieves.
Avoid grief, do not come!
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Paulina Arroyo on Google
★ ★ ★ ★ ★ Me entregaron un producto sin los cambios solicitados. Me hicieron regresar a la sucursal a dejarlos nuevamente ya que ya había pagado y no me querían devolver el dinero. Me citaron unos días después para recogerlos, al llegar mis prendas aun no estaban listas y tuve que esperar aproximadamente 40 min en la sucursal a que terminaran el trabajo. Durante toda la experiencia nadie se responsabilizó de lo sucedido y me trataron bastante mal. Nunca volveré, gaste mas en gasolina y tiempo que en el servicio jaja
I was delivered a product without the requested changes. They made me go back to the branch to leave them again since I had already paid and they did not want to return the money. They summoned me a few days later to pick them up, when my clothes arrived they were not ready yet and I had to wait approximately 40 minutes at the branch for the work to be finished. During the whole experience, no one took responsibility for what happened and they treated me quite badly. I will never go back, I spent more on gas and time than on the service haha
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Daniel Y on Google
★ ★ ★ ★ ★ Llegue por mi encargo, y aun no lo tenian terminado, lo estaban arreglando frente a mi, tenia que estar listo un martes, pase un miercoles y nisiquiera asi lo tenian listo. Tenian un buen servicio, se durmieron en sus laureles.
I arrived for my order, and they still hadn't finished it, they were fixing it in front of me, it had to be ready on a Tuesday, it happened on a Wednesday and they didn't even have it ready. They had good service, they rested on their laurels.
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R. P. on Google
★ ★ ★ ★ ★ La atención fue buena por parte de la persona que me atendió, reparación al instante ya que era un detalle pequeño a reparar y todo bien, sin embargo, considero que los precios son excesivamente elevados por las reparaciones, creo que influye la zona en la que esta el local.
The attention was good on the part of the person who attended me, repair instantly since it was a small detail to be repaired and everything is fine, however, I consider that the prices are excessively high for repairs, I think the area in which it influences is the place.
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Michel Andrea Saavedra Lastra on Google
★ ★ ★ ★ ★ Muy mal servicio, deje mi mochila a reparar y acordaron entregarla al dia siguiente a una hora, llegue dos dias despues y apenas la comenzaban a arreglar, tambien les habia dejado la pieza del ziper para que se la pusieran y me pusieron otra, les pedi que me pusieran la original despues de eso me dijeron que estaba lista y no, seguia descosida, se las devolvi e igual, seguia mal cocida ya hasta la cuarta vez de estar insistendo en que me dejaran bien el trabajo lo hicieron, durando aprox. como 45 min y al devolvermela lo hiceron de muy mala gana.
Very bad service, I left my backpack to be repaired and they agreed to deliver it the next day at an hour, I arrived two days later and they were just starting to fix it, I had also left them the piece of the zipper so they could put it on and they put another one on me, I asked them that they put the original on me, after that they told me that it was ready and no, it was still unstitched, I returned it to them and anyway, it was still undercooked until the fourth time I insisted that they leave me the job well, they did it, lasting approx. like 45 min and when they returned it to me they did it very reluctantly.
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Alex Torres on Google
★ ★ ★ ★ ★ Good
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