Hertz - 15520 Ciudad de México
3.2/5
★
based on 8 reviews
Contact Hertz
Address : | Calle Capitán Piloto Aviador Carlos León 1033, Peñón de los Baños, Venustiano Carranza, 15520 Ciudad de México, CDMX, Mexico |
Phone : | 📞 +989 |
Website : | https://www.hertzmexico.com/ |
Categories : | |
City : | CDMX |
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Els Verbrugge on Google
★ ★ ★ ★ ★ It took us 2,5 hours to finally receive the rental car- another car than we originally booked. They charged us way more and were not helpful or friendly. Big frustration.
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Scott Seeley on Google
★ ★ ★ ★ ★ Have had reservations and a confirmation number for several weeks and when we arrived they did not have a vehicle for us. DO NOT USE Hertz unless you want to be disappointedly surprised!
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Carlos Carmona on Google
★ ★ ★ ★ ★ Despite I had a reservation, they hadn’t a car available. Only a Suburban. They didn’t want to honor the original pricing plus insurance… of course I didn’t want it… because of this I took almost two hours to get another car from a different house. It seems Hertz does not respect your reservation!!!
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Pool Martinez on Google
★ ★ ★ ★ ★ The service is slow and very incompetent. Do not accept fractions of the petrol tank when you receive the car. You will end up paying more.
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Abraham Vazquez on Google
★ ★ ★ ★ ★ Just rented a vw tiguan and had a issue with the s.u.v I called the office and the receptionist had a mechanic ready to fix or replace the the s.u v even when I was 7hrs away ... I was really pleased with with the service I've rented vehicles for over 7yrs and always been taken of.
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Jeremy Hasson on Google
★ ★ ★ ★ ★ A great deal with excellent service! Had to book last minute (another car rental agency fell through) and got a clean, new car that worked great. On top of that, the shuttle driver dropped us off at Terminal 2, which they don’t usually go to because it’s farther away. I think their friendly feline manager must be holding everyone to a very high standard ?
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Gerardo Arrieta on Google
★ ★ ★ ★ ★ The service is very slow, expensive and bad. I do not recommend this company
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Natalie Hawke on Google
★ ★ ★ ★ ★ Service was slow, I had a reservation that they didn't honor the price for and they couldn't explain why, it took us about 30 minutes at the counter and another 30-45 waiting for the car. They charged a 4.5% credit card fee that was not called out anywhere in the application. Never coming back again
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