Hertz - 91698 Minatitlán
2.6/5
★
based on 8 reviews
Contact Hertz
| Address : | VERACRUZ AEROPUERTO, Carretera Veracruz-Xalapa KM 13.5, 91698 Minatitlán, Ver., Mexico |
| Phone : | 📞 +989 |
| Website : | https://www.hertzmexico.com/ |
| Categories : | |
| City : | Ver. |
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Ben Ruggeberg on Google
★ ★ ★ ★ ★ I made a reservation online. They didn't have the intermediate car and charged me for the upgrade. I paid double what my reservation said.
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Ivan T on Google
★ ★ ★ ★ ★ This place also scams you with rental basic insurance at a higher rate as if its full coverage. Complications with renting a vehicle in Mexico 100% hard
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Hector A Flores on Google
★ ★ ★ ★ ★ Not enough cars and want you to downgrade if they do not have it, and you will pay more even if you pre paid for a promotion they will not honor it
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Leticia - Letty Huerta on Google
★ ★ ★ ★ ★ Same as other poor reviews. Charged us double what our reservation quoted. At midnight with 15 people traveling with us we were definitely taken advantage of. Do not rent with these people.
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Luis Paredes on Google
★ ★ ★ ★ ★ HORRIBLE SERVICE!!! My family and I got to the Hertz at the Veracruz Airport to pick up our PRE-PAID 7 passenger van and when we arrived they did NOT have it available for us. They offered us a 5 passenger car which we did not fit since we were 7 passengers. They refused to handle our refund and we had to make an ADDITIONAL EXPENSE in paying for another van through NATIONAL who by the way were WAY MORE PROFESSIONAL. NEVER again will we book with Hertz. So please save yourself time, frustration, and money.
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Restaurant Equipment Guy on Google
★ ★ ★ ★ ★ Total fraud I am disputing all the charges they don't refund their security deposit they make it look like it's one whole purchase so your credit card companies give confused be aware be advised nothing about thieves.
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Jason McAlister on Google
★ ★ ★ ★ ★ Book online $250 for the week show up $600 for mandatory insurance or $20,000 hold on your card. Just show up and be prepared to walk if they high ball you. They will magically be able to get you a better price for the insurance.
Welcome to Mexico!
PS make sure the tire tools are in the truck or you will be buying a set of them too.
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Corbin LaMont on Google
★ ★ ★ ★ ★ DO NOT RENT WITH HERTZ! They will steal your money.
I made a reservation online and when I arrived they did not have a car for me even though they charged me for it. Two months later I am still trying to get my money back from them for a car I did not even rent. The woman at the counter was SO unhelpful, I can't believe they would be so negligent to take someone's money and not refund them when they did not have the car.
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