Hertz - 27016 Torreón
3.4/5
★
based on 8 reviews
Contact Hertz
| Address : | TORREÓN AEROPUERTO, AEROPUERTO INTERNACIONAL FRANCISCO SARABIA TINOCO San Pedro de las Colonias - Torreón S/N, Aeropuerto, 27016 Torreón, Coah., Mexico |
| Phone : | 📞 +989 |
| Website : | https://www.hertzmexico.com/ |
| Categories : | |
| City : | Coah. |
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EA HEATING AND COOLING on Google
★ ★ ★ ★ ★ Jamás!!! No contestan el teléfono y súper caro!! A la hora d regresarte el dinero d tu depósito se hacen locos no rentes con ellos yo jamás lo vuelvo hacer JAMÁS!!
 Never!!! They don't answer the phone and super expensive!! At the time of returning the money from your deposit they go crazy, do not rent with them I will never do it again EVER!!
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Saul Enrique Garcia Aguayo on Google
★ ★ ★ ★ ★ Pésimo servicio
Mi experiencia fue el hacer una reservación de un vehículo sedan por medio de la app Hertz y al momento de llegar a sucursal de aeropuerto no contaban con ningún vehículo (solo una Suburban el precio más alto de alquiler)
Tampoco me apoyaron con el tema del reembolso y perdiendo mi dinero. A sido una muy mala experiencia
Terrible service
My experience was making a reservation for a sedan vehicle through the Hertz app and when I arrived at the airport branch they did not have any vehicle (only a Suburban the highest rental price)
They also did not support me with the issue of refund and losing my money. It has been a very bad experience
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Kenna Teel on Google
★ ★ ★ ★ ★ Very pleasant experience.
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Ardella Malwitz on Google
★ ★ ★ ★ ★ Omg is all i can say about hertz torreon airport...we reserved a full size suv month ago thru orbitz travel...we were driving to Mazatlan and going to drop car off as we r flying home from Mazatlan..i paid for collision .. got an intinerary number i figured everything was good..orbitz guaranteed all was good.
WRONG....we go to pick up vehicle and are told they let someone else keep the car that we were to get for 2 more days and had nothing for us...very rude customer service and did not even help us figure another option ..they pretty much told us to go somewhere else....you can guarantee im going to let ppl and orbitz to never deal with HErTz ever...oh ya and when we ask about the money for the insurance money we were told they had nothing to do with that...very upset customer..
A. Malwitz gonzalez
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Andrew DGW on Google
★ ★ ★ ★ ★ Hold for 1 hour: oh no cars
Why am i a Gold Member? You also have yet to return my previous hold money in 7 days. You gave me a car so low on petrol i rolled out of the airport. Are you kidding me? Gold Member...Torreón, Mexico.
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DJ Jojo on Google
★ ★ ★ ★ ★ Way too expensive, cars are really small. Price quoted online is more than quadruple. Never again. And when the police see the newer car they will pull you over for money. There are plenty of taxi's that are low cost to get around and will save you a lot of money.
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David Valdes on Google
★ ★ ★ ★ ★ Worst customer service ever. Never mind that they have the highest prices for cars in the entire airport . checking in is normal 45 minutes waiting. Gas is never full and mostly half empty. Just spent 3 hours on the phone trying to get a copy of my receipt. Can you believe that? Any other company sends me the information out asap. Not this guy's. They have made me fill out a form 8 times with days in between without an answer. This review is mainly a reminder for me to never use their services anymore.if no one has cars I would rather use cab services. This was my last time. Not a pleasure to do business with you. DONE. #badbussiness #cantfixit # can't believe it.
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Florian Tschurtschenthaler on Google
★ ★ ★ ★ ★ Super experience at this Hertz location.
The guy who helped me with my booking could speak English very well, he explained all the options and was very friendly. I got some recommendations for good dinner places in Torreon. Smooth and easy process to rent a car.
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