Hive Cancun - 77500 Cancún

Great new hotel, lovely spacious room, clean and beautiful. Nice swimming pool and great staff.

Very spacious cosy modern rooms, excellent service, a bit small leisure zone and variety of served food in the restaurant but anyway solid place for short business stays

Great hotel don't have any complaints at all everyone was outstanding great service will defiantly keep coming back !!

Daniel was great! I will stay here every trip to Cancun for sure. Nice & laid back location but still upscale and luxury feel.

Modern, clean & well appointed rooms. The staff were friendly and helpful. When our flight was cancelled after a week's stay at a resort, finding this place was a welcome relief. I definitely recommend!

Horrible ! Do not stay here. Rude staff, very dirty and unprofessional. Our beddings had stains on it upon arrival . We asked for new ones and never received it. We had to ask 3 times before someone finally brought up new sheets and they were still not that clean. There’s molding in the the bathrooms and it is nothing like the pictures. I believe a lot of the reviews are fake and are from management trying to lure people to book. DO NOT BOOK PLEASE ! There are so many nicer, better places to book. Stay away. Very disappointed

New hotel, the staff were very accommodating! The bartender/server/everything, Daniel was very helpful from start to finish. He handled us with care! They let us check in early and check in was a breeze. On Call covid testing availability. This hotel is brand new and it felt like it! Its mid way from the airport and strip About 20 mins. Great place to get away from the hustle and bustle.

Starting with the positives: the location is great if you want east access to the airport; cleanliness is beyond reproach; the rooms are huge and well equipped. So why one star? Three reasons: service, service, service! Despite paying in advance, we were required to pay a second time at check-in. When presenting proof of payment, we were met with a dreadful response and a lack of process to contact the travel provider, credit card company, or even the hotel manager. Despite speaking Spanish fluently, staff were unable to communicate effectively to address our concerns and it took an hour for the reception staff to TEXT their manager to resolve the situation (for some reason, they were unwilling to CALL them!) When we eventually got to speak with the manager, they were apologetic for the mistake, and refunded the money paid, but were unable or unwilling to make any kind of amends for the more than 60minutes we had had to endure in reception trying to resolve the issue. They also failed to honour their promise to call back and discuss the matter further. If the airport IS important for you, bear in mind that breakfast starts at 07:30, so if your flight is any earlier than 10:00, you won’t have time to take advantage of the breakfast. As none of the restaurants are open, and as there is no room service, there is no option for an early morning takeaway or breakfast in your room. There are a LOT of hotels in the area... our advice is to keep looking.