Holiday Inn Villahermosa Aeropuerto - 86275 Villahermosa

Very nice place to stay. Rooms was very clean and beautiful

Even that is near of airport the venue is isolated and with lack of security. Use it when early or late flights are involved, avoid if leisure is intended.

Very accomadating, Clean room, quick service. GREAT SHOWER PRESSURE. Pillows plush and comfy beds. Food a bit overpriced however typical for being near an airport

nice hotel. perfect for us and our pets as there is plenty of green space just outside the hotel. there was, however, an invasion of crickets during the night. 2 in our room and 30+ in the hallway. made it difficult to sleep. the restaurant was pretty good. the pillows were awesome.

The night before my parents, aunt, and I slept at this hotel, we had stayed in the jungle sans air conditioning or even glass windows; where you would expect windows, there was a plastic mesh instead. Even so, the amount of bug bites we got at the Villahermosa Holiday Inn couldn't compare to our experience in the jungle. In fact, my father got his first bug bites during this trip at this hotel after two weeks of traveling around Southern Mexico. I folded my arms above the blankets and the upper parts of my arms received nearly a dozen bites. Other than this issue, staff was very professional. In particular, I dealt with the check-in staff, who was great, the bellhop, who was fine, and a few people in the restaurant. I ordered a drink from a waitress who was very professional. A man delivered my drink and I asked if it were possible to order food and with 18 minutes left before closing, he said "No." Another waiter then came to supply me with flatware which was odd since I was not allowed to order food. He must have assumed that I had already ordered food, so that's ok. As a Platinum Elite member, I booked through the IHG App, but checking through other websites, I got the impression that the free shuttle to the airport was not in operation due to Covid. Apparently, this is not true and the shuttle is operating fine. There's room service until 1am, an open restaurant until 10pm, and a convenience store open until 11am which would have been helpful to know since other similar properties that I have been staying in seem to have closed their convenience stores during the pandemic. There's no complimentary breakfast and the restaurant experience was a bit schizophrenic as the staff was great and professional, but customers were watching shows on their computers, tablets, and phones such that there was a buzz about that felt like a sports bar, but didn't really fit with the setting, but was actually also ok, since people were generally well-distanced, but I could see how it might get frustrating if you expected something quieter or patronized the restaurant for another reason, like trying to get work done. There's a stool in the bathroom, I thought this was interesting as I'm traveling with people in their 70's and I wondered if they might appreciate that in that shower, though none of us used it. I also wondered what the thought behind its provision was. I checked in after 9pm and checked out around 7am, so I didn't get to check out the entire property, but from what I saw, it generally seemed nice. There were actually a lot of people around when we arrived; it felt as though there was a quincenera going on, but we're not sure. I was awoken by the mosquitos but was too tired to deal with them, fell back asleep, and they eventually sucked to their hearts' content with me. Again, aside from that, it was all fine!

My husband and I travel to Palenque to visit family 2x a year. This hotel is super convenient because it is so close to airport. We always enjoy staying at this hotel with family the night before we fly back home. We enjoy going in the pool and seeing our nieces and nephew have fun. We have been coming to this hotel for years. This hotel used to be a Hilton and at that time the hotel property was already showing needs of repair and in a state of neglect. I'm assumming this the reason why the hotel switched over to a Holiday Inn because it could not keep up with Hilton standards. The pool area is desperately needing attention. The tile in the pool is coming apart. The pool area patio really needs scrubbing and pressure power washing. Also the food quality for the restraunt at this hotel really needs to improve. The prices are ridiculous for the quality of food we have had the past couple of time we had eaten there. When this property was a Hilton the food quality was better. This is a really nice hotel but definitely needs attention.

Staff was willing to work with me when I had issues with my rooms. I feel overall it was a good stay. But that being said the hotel needs TLC. There is alot of maintenance (little items) that needs to be done around the hotel.

It's a nice place to have some rest after a long work day. Facilities are super clean, and there's always somebody available to help you. If you use the pool, be sure not to stay after sunset; that's when mosquitoes take over.