Honda Dalton Maríano Escobedo - 11400 Ciudad de México

Very bad attention, he communicates by phone and the receptionist treats him very badly, you ask for his name and he doesn't want to give it twice, he hung up the phone on me, to be told to spare parts it's all an ordeal it seems that only if you are going to buy a car there yes They serve very well, very badly, I will visit that place again, luckily there are other agencies.

Bad experience in the service area for Tinsmith, they do not answer the Workshop phones and there is no follow-up, I do not recommend the Tinsmith service, pay for the parts that would be changed, they told me that they would arrive in a week, I went to ask and they had not arrived, they told me they would notify me, they spent 30 days waiting and since I did not receive a follow-up call, I called the call center but the calls remain there because they do not answer the service, until finally after 15 minutes of waiting on the phone they communicated me with spare parts, who by the way did not identify my order if I did not give them the ticket number, I only had the cash receipt, with which they could confirm that my pieces were already there (as additional data in no document It is detailed which pieces to pay, I recognize it is an error on my part for not requiring it to be indicated). Unfortunately I will no longer take my car and I will look for other options. It should be noted that in relation to the maintenance service I have no complaints, always by appointment, and with this you avoid setbacks, that's why I give 3 stars.

They called me to the point of harassment for my 20,000 km service, but a week after I took it out it no longer turns on, they could receive my car for diagnosis 15 days later, another agency received it immediately and it turns out that the support of the battery was missing. Take care that you don't miss pieces because there is no way to answer calls, why would you want a quality survey if you didn't call to ask why the poor rating. That is why I warn you that they do not deliver the cars with the complete pieces.

Terrible service. In addition to harassing with the date of the services, the whole day is lost on it. Almost a month to pay for a preowned. I delivered the car at the beginning of the month and they didn't pay it, they missed the cut-off date for the following month and they want you to pay interest charges when they already have the car for 10 days. Very poor response from the agency, and they schedule more than a month for the delivery of the invoice. Lousy place.

Horrible place. It has been almost a year that we buy and they deliver everything half. They did not carry out the paperwork they promised to change ownership, they gave me a bigger battery, no mats, no antenna, they lost the spare key. And now I'm still waiting for them to pay a fine that was incurred long before I bought the unit. They do not answer the calls and they only answer me when I go personally and I stay 1 hour pressing them. Avoid these types of problems because you are not just a salesperson, you are the entire pre-owned department.