Honda Tecnológico - 64849 Monterrey
4.4/5
★
based on 8 reviews
Contact Honda Tecnológico
| Address : | Av. Eugenio Garza Sada 2415, Tecnológico, 64849 Monterrey, N.L., Mexico |
| Phone : | 📞 +888 |
| Website : | http://hondatec.com.mx/ |
| Categories : | |
| City : | N.L. |
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Ricardo Walle on Google
★ ★ ★ ★ ★ Excelente trato del ejecutivo aunque el tiempo de atención tardo un poco pero al final no importo tanto.
 Excellent treatment of the executive although the attention time took a bit but in the end it did not matter so much.
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Chucho Shih Tzu on Google
★ ★ ★ ★ ★ Ventas: Muy buena atención, rápido proceso, cuentan con más inventario que otras marcas, puedes hacer pruebas de manejo (en otras marcas escasean vehículos y no puedes hacerlo)
Servicio: costos elevados, tardan por lo menos 3 horas, con cita o sin cita da lo mismo...
A diferencia de otras agencias, no te ofrecen nada de beber mientras esperas (al contrario hay una máquina expendedora $$)
La sala de espera es muy pequeña, no te encienden ni la TV, la espera es muy larga para pasarla ahí con gente que ni el cubrebocas usa. Pueden mejorar por mucho la atención al cliente.
Lo negativo que observé es que no hay medidas de salud como tomar temperatura, aplicar gel antibacterial y los trabajadores ni usan el cubrebocas.
Sales: Very good service, fast process, they have more inventory than other brands, you can do test drives (in other brands there are few vehicles and you cannot do it)
Service: high costs, it takes at least 3 hours, with an appointment or without an appointment, it doesn't matter...
Unlike other agencies, they do not offer you anything to drink while you wait (on the contrary there is a vending machine $$)
The waiting room is very small, they don't even turn on the TV, the wait is too long to spend it there with people who don't even wear a mask. They can greatly improve customer service.
The negative thing that I observed is that there are no health measures such as taking temperature, applying antibacterial gel and the workers do not even use the face mask.
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José Arce Cruz on Google
★ ★ ★ ★ ★ Me tuvieron mes y medio esperando refacciones, el empleado que me atendió me dió su WhatsApp y solo me contestaba cuando le insistía, siempre me dejaba en visto, llegué cuando me dijeron que me iban a entregar el carro ya reparado, pagué. Me dieron el pase de salida y resulta que no estaba listo, solo ví como se llevaban mi carro de vuelta al taller sin decirme nada, después me dijeron que habían ordenado una pieza que no había pedido, la cambiaron y que faltaba la pieza que si había pedido, todo sin avisarme previamente. Me dijieron que iba a tener que esperar otros 3 a 5 días hábiles a que llegara la pieza que si solicité desde un principio y que ellos lo iban a pagar, sin darme comprobante. Actualmente estoy esperando la pieza
They kept me for a month and a half waiting for parts, the employee who attended me gave me his WhatsApp and only answered me when I insisted, he always left me on sight, I arrived when they told me that they were going to deliver the car already repaired, I paid. They gave me the exit pass and it turned out that it was not ready, I only saw how they took my car back to the workshop without telling me anything, then they told me that they had ordered a part that I had not ordered, they changed it and that the part that was missing was missing. I had ordered, all without warning me in advance. They told me that I was going to have to wait another 3 to 5 business days for the part that I requested from the beginning to arrive and that they were going to pay for it, without giving me proof. I am currently waiting for the piece.
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Hector Campos on Google
★ ★ ★ ★ ★ Segundo mantenimiento que hago ahí y parece que solo hacen el trabajo y no se fijan en más, en el último fue servicio normal de cambio de aceite y me la entregan con el carter jugando, y en el de 200000 con una válvula fugando aceite y me dañó el alternador.
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MIGUELANG ZOX on Google
★ ★ ★ ★ ★ Cool
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bmnnkno on Google
★ ★ ★ ★ ★ Honda cars and maintenance services
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Alfredo Torres on Google
★ ★ ★ ★ ★ ?
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Waldo Cazarez on Google
★ ★ ★ ★ ★ I bought my car here and i keep coming for the mainteinance as well as the excellent service provide here.
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