Hospital Angeles Santa Mónica - 11560 Ciudad de México

Very bad service, administration, terrible attention, it takes you more than 30 minutes to make the total income that there me. I practiced some studies in June for an operation, which when I returned in August I again had terrible administrative attention for the first surname that medical expenses had registered until they did not check with my insurance and they gave me good access until I enter the time of the studies my insurance called me saying that he will not pay a single peso that the account was released and seconds later he calls me collections to pay a 350 thermometer, which the baucher of the collection was a simple sheet with nothing, only the payment of the thermometer when already in July From 2021 I finally came in for my surgery after my insurance gave the access, enter giving me a bottle of water if I needed more, it was going to be counted but as there were already problems with the last thermometer I decided to take the previous one to the surgery, which they confiscated from me and That they were going to give me another one that they gave me to the exit the one I had from last time, well they channeled me and in a few hours I went to the operating room, the truth was that I was treated there a lot. Well, since I left the operation, everything was fine. The next day, the girl who picked me up the thermometer was not complete. esque they charge you even a gauze that you no longer use but hey me. They discharged, we did not remember the thermometer that was totally confiscated from me, we retired because they began to call that I had to pick up the thermometer, they called me or my husband which he said. I told the girl that if I did not pick it up, there were no problems, she told me that she will insist until I pick it up, and after many calls I pick it up, the truth is that very bad administration and terrible service and we know that my insurance paid her the first time alone. Studies were like 60 thousand plus the July operation were like 150 so that they still charge you for a 350 thermometer, it is not fair, we even talked to my insurance and said that they would never send us that one again. Hospital NO. BE THEM. I RECOMMEND DO NOT SPEND YOUR MONEY ON AN EVIL. SERVICE LIKE THIS

For me an excellent hospital, we all have different experiences, but personally I admit that when reading the reviews of many people here, I went with a bit of distrust, but personally they treated me super well, from the admission, the admission super fast They explained everything to me clearly, the studies were done in the same way, very fast, friendly and professional, the excellent and very kind nurses, the hospital food, cleaning, visits by the staff to see if I needed anything, all perfect for My, I have been in other hospitals and the vdd Angeles is one of the best there is, as in everything, they are not perfect but if they make an effort to treat you very well, the only wait was discharge and that by the insurance company (that's something that not everyone knows or says) the doctor sends the discharge but the delay also falls on the procedures of the insurers and that. But from there on out, I personally recommend it highly.

Terrible service, my newborn baby was given an overdose of a vaccine, they promised to follow up and I never received a call nor did they pay the doctor who treated my daughter, everything was very expensive when I got there because there was a cesarean section for 30 thousand and I finished paying 70 thousand I do not recommend it at all and less for pediatric care I was the only baby and they made a mistake with a routine vaccine

Terrible service when you leave. 6 hours to prepare the account and they still haven't sent it to the insurer which would take another 4 hours! Excellent medical service but lousy administration area!

I have been to this hospital on several occasions and from the guard at the entrance, the guys in the parking lot, the cleaning staff, the nurses and the managerial staff have shown great kindness, they have guided me on the location of the area where I am going. I congratulate them and I'm sure they can still give more. Thank you very much for your attention to all

I read the comments that they did not recommend it and because of the urgency I went, but it was a serious mistake because I was in pain, they did blood tests, etc. and they said it's nothing, it's colitis, it can go away, I left and I continued with pain in the end The doctor who treated me gave me a bad diagnosis, because in another hospital I had an emergency operation because it was the appendix, they can't play with the lives of patients like that, because it could burst and get worse. Also the lady who attends the reception (emergency area) and charges a very bad attitude and rude, lousy service please do not go.

The medical staff is excellent and of great human quality, the public relations person is super friendly. The problem was at checkout, they take hours to close the account, then they blame the insurer. The administrative service at this clinic is horrible and leaves a lot to be desired. ??

I recognize how neat the place is! There are constantly cleaning staff working in all areas and it is always very clean, clean and comfortable rooms, the staff is very friendly. They would only lack a little training in each area.