Hospital de la Cruz - 44950 Guadalajara

Very bad attention, my mother was in the emergency room and although she was still ill they discharged her, they had her for 8 hours and there was never improvement, when she was channeled they put the needle wrong and the medicine did not enter the vein, they infiltrated her and said that it was normal for her to be Her hand swollen, they charged a lot, the medicine they gave her didn't work, they discharged her in poor condition, and they haven't sent me the bill yet.

Here I got better a month ago, and the attention of the doctors and nurses is incredible. the dr. Mónica Buenrostro is an excellent gynecologist. Thank you all very much.?

Super late in the emergency room, they are worse than the green cross. 4 people ahead of me and a waiting time of 2 and a half hours!

Well, my mother received excellent care from me.... Only today 02/26\22 there was something strange like around 1:30 am a patient arrived who was treated and well surprised that he was known to the women of The reception and emergency room attended very quickly and even for free because they did not charge him anything... Maybe it was happy hour. I would think that then it would be free for everyone else... Believe me, the people who work for the health service should be honest... And if you don't believe it, then check your cameras...

Excellent service, facilities in good condition, trained and very friendly staff. Dr. Abbot amazing! A great doctor. I only suggest more kindness in the reception girls.

I feel sorry for both the hospital and the receptionist for the inhumane treatment she gave me and gave to 2 patients before me. On January 23 at around 9:00 am, I arrived feeling very bad, and when I entered, 2 people came in behind me and these people handed a sheet to the receptionist, when she read it she yelled at them: "get out" and they left very quickly, I didn't even know what happened at the time. When I went to see the general doctor, the doctor sent me in front of me to take the covid test. When I went out to do the test, I heard again that he was taking out another person also yelling at him: "get out" even then I didn't understand what was happening. After half an hour they gave me the results of the test, by the way, very expensive $ 850.00 and I was positive and when I handed the test to the receptionist she yelled at me: "get out" that's when I realized what was happening. To begin with, before telling you that they will not attend to you if you bring covid, they cunningly send you to do it and tell you to present it, and if you test positive they fire you, but from the outset they squeeze you with the test and they do not care about your health . But since the doctor had told me to come back to give me treatment, that's why I came back and she did treat me, but the receptionist refused to treat me and the doctor did it very quickly, but she was very kind. And as soon as my husband paid the receptionist for the consultation, she sprayed the bills with a bleeding face as if the disease was going to catch on. I think that woman should not be there, she lacks empathy and compassion with patients, when you feel bad all you want is to at least be treated with dignity. Do you know when I return to that place? Never.

Very good service, I had to go to an urgent check-up with a traumatologist at the end of the year and they treated me very well despite being the last day of the year. Prices are very affordable