Hospital General La Villa - 07460 Ciudad de México

A year ago I fractured my ankle which required surgery, coincidentally they accommodated me 3 times because they had done it wrong, the terrible and despotic treatment, neither wheelchairs nor crutches, my relative had to carry me for the X-rays since There were several because they accommodated my ankle badly, fortunately I found another hospital and I am thankful that I did not have surgery there, otherwise I would leave without my foot.

They operated on me for a hernia and the doctors and nurses were great, thanks to the nurse Gonzalo who is a person who loves his job, the only thing that sucks in that hospital is the administrative work and the poor communication from one area to another.

EVERYTHING IS WELL UNTIL I ARRIVE WITH THE ORTHOPEDIC DOCTOR. DOCTOR MONDRAGÓN DOESN'T DO HER JOB WELL. SHE SENDS EVERYONE TO CHECK WITH PLATES AND WELL, AND SHE DOESN'T EVEN ASK FOR NEW ONES. LADY OR YOU CAN'T HANDLE THE PACKAGE YOU SHOULD ASK FOR HELP OR QUIT...

For me it is the best since they operated on me twice and they were excellent doctors, very professional, the service is of a high level, they are very kind and know how to talk to family members and they explain the process and the reason very well, thank you very much to the doctors and nurses from such an excellent hospital

We have gone to the emergency room three times and we have been denied services. First, my brother was bitten by a dog and the skin on his hand was open and they did not even treat him. We were there from 11 at night until three in the morning and They never treated him after he went to the reception, the doctors walked around with their coffee, they came and went with food and only one of them told him that they did not treat these types of wounds and he had to go to a laboratory for the rabies vaccine, obviously Given the time and the haste, the first thing must have been a cure, which they refused to perform was an incredible waste of time. In another case, my mother had an injury to her hand, her finger was full of pus and blood, and this time we first chose to take her to an individual who, given the seriousness of the matter, reported that an operating room was required, so she asked us to go to the emergency room when we took her, they passed her to several doctors and that at the insistence of treating her and each one refused to give her the attention they said Understanding that what he had was cosmetic surgery when what was required was extraction of pus, cleaning and closing the wound, they did not even see his hand and as a third, some time ago, a relative had a hernia which, due to the tremor, they could not attend according to appointment and they postponed his operation because the moment came when I couldn't stand it we took him to the emergency room and a few minutes after entering they said that he had died and that he had already had a long time, bone if he was really aware I don't recommend that they come here it's a waste of space and money to a place that is not sanitized at all, dirty where they deny attention even if there are no people waiting and they give excuses to deny the service and even more so the only thing they do is walk from one place to another and go out in small groups to go for coffee and atole this place should not exist anymore

The service is there and they deny it, that there are x-rays but they can't see them and it turns out that no one is a doctor, no one can tell you what's wrong or give you a medical note, maybe they don't have paper to print, they were leaving me to attend talking to the ghost of the deputy director's boss, who was not there, but there was, after this, a "doctor", who seems like a cheerful woman, with blond hair, who does not seem to have a budget for a hair conditioner either his hair, because he has horrible ones, because of his ........ he said not to attend to me, and so I went home to cry, they say I should go in the year 3000 to see if the orthopedist has arrived.