Hospital Guadalupe - 87300 Heroica Matamoros

For more than 23 years I have been treated with Dr. Gabriel del Bosque, an excellent gynecologist and the attention has been good

It has the necessary protocols for the protection of its patients with professional personnel in their areas, it has parking

Terrible treatment by the ophthalmologist specialist

BAD ATTENTION They are a lousy hospital, with unprofessional and empathetic doctors Emergency medical dial fees: 750 pesos Internist doctor's fees: 8 thousand pesos (2 visits of 5-10 min. Each) CT scan with a useless tomograph: 2250 pesos Covid test: 600 pesos Hospitalization expenses: 26 thousand pesos. (For this I asked for the breakdown of the expenses and pay attention they put more drugs, services that have already been paid or were not used, in my case I was able to recover almost 2000 pesos of services and medications that were not used. The only thing that can be rescued from that hospital are the nurses and their head of infirmary. My relative arrived with clear signs of CVD at approximately 5:25 p.m. on a Thursday, he was in the emergency room for more than 4 hours, without medication, not even an intravenous line, they just left him there on a bunk, not even a hospital bed, he was He did a CT scan, which the emergency doctor ordered (he told me that the CT scan had gone well that he saw it; only that they had had a problem with the radiological diagnosis through the "internet") I told him that something should be done now. that several hours have passed without attention, to which he tells me that I must admit him, I go to the cashier they ask me for 20 thousand pesos for the internment plus the covid test, they are paid and the admission note begins to be written (his admission went to 5:25 p.m. and the doctor barely knows his patient at almost 9:00 p.m., not even in published hospitals does that do that) he goes up to the floor, and in order not to be so long the story, the internist sees him 2 times since Thursday in the night until Saturday night ... The internist says there is nothing to to do then suffered a cerebral infarction and then that the tomography of the clinics did not serve that the same as there is nothing to do because these events only have 8 hours for your attention. If the emergency doctor had ethics and vocation, he would have recommended us to take him to another hospital so as not to delay his diagnosis. I do not recommend this hospital, I gave a star because I cannot put 0

Terrible service and attention from the doctors, no attention on admission to the emergency room, the tomograph does not work, which delayed my relative's diagnosis. Doctors are not available if you need, ask to see or speak with one and they do not allow it, not by phone, and they are not responsible. Excessive, repeated and non-existent charges for medicines and supplies that were not administered. Pay attention to that and ask for a cost breakdown at the end and receipt of each payment you make.

Excellent hospital but very alarming prices you go out like Napoleon Bonaparte with one hand in front and one behind

Terrible service by the ophthalmologist specialist, you practically pay for the consultation to go to be treated by pure scolding, he refused to support me with the filling out of the medical report sheet, I have not been able to carry out my reimbursement process